Housekeeping Supervisor

You will:

• Inspect the Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.


• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.


• Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.


• Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.


• Maintain key control.


• Handle items for "Lost and Found" according to the standards.


• Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.


• Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.


• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.


• Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.


• Assist with training of Housekeeping staff.


• Ensure completion of cleaning projects on a biannual basis.


• Ensure overall guest satisfaction.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities