Housing Manager

They will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication and Commitment. He/She/They shall strive to deliver exceptional service to all internal and external guests at all times. In this role, they are responsible for exemplifying the Sunriver Resort Culture and actively supporting our Vision and Mission to be the destination of choice for our guests, owners, and associates.

• Manage housing inventory and occupancy throughout the entirety of the summer season
• Facilitate seasonal leases
• Be the primary advocate and contact for homeowners addressing questions and concerns
• Full coordination of housing maintenance needs and coordination of contractors as needed
• Facilitate the payments of seasonal leases
• Ensure the accurate and timely repayment of security deposits
• Create photo library of houses and belongings
• Dismantle/Move homeowner and student beds and linens
• Notify seasonal associates of housing relocations and assist with the move in/out process as needed
• Coordinate and execute all transportation including, airport transfers, cultural immersion trips, social security office & banking visits, and routine weekly trips as needed.
• Assist with coordination and execution of summer Cultural activities, including planning and communication. 
• Full coordination of the international student bike rental program including, but not limited to inventory control
• Responds to emergency transportation needs of international workforce, for example, unplanned visits to a hospital or urgent care facility.
• Responsible for obtaining housing deposits and properly depositing them with the accounting office
• Responsible for proper deductions from the international students’ housing deposits along with reimbursing accurate amounts at the end of season.
• Management of the student housing and transportation budget line and monthly forecast with HR Director.
• Lead weekly inspection program, including accurate tracking and documenting.  
• Full coordination of all housing departures and airport transportation.
• Provide coverage for the HR office- meet & greet public, answer phones, filing, etc., as needed.
• Assist HR staff, Assistant Director of HR, and the HR Director with HR related tasks and projects
• Assist the Safety & Asset Protection Manager
• Assist other Individual Business Units throughout the year which include but are not limited to Engineering and Property Management departments.
• Partner with Payroll to ensure all associates are paid timely and in compliance with local and federal wage & hour laws.
• Processes international workforce related paperwork and provide administrative follow up.
• Manages mail process for international workforce.
• Supports and advocates for a team environment in HR and around the resort; behaving with utmost professionalism during the course of the assignment
• Performs other duties as assigned by the Director of Human Resources

EXPERIENCE & EDUCATION:

• High School diploma required, advanced degree preferred
• Prior office administration experience required
• At least one year of human resource experience preferred
• At least one year of housing experience preferred
• Familiarity with OSHA, BOLI, EEOC and FLSA regulations preferred
• Prior hospitality experience required

JOB REQUIRMENTS:

• Must have a valid driver’s license and be able to drive a company vehicle.
• Must have strong verbal, written, analytical, presentation and interpersonal skills
• Must be comfortable public speaking and engaging large groups of associates
• Must have strong computer proficiency and comfort with HRIS and Applicant Tracking Systems.

WORKING CONDITIONS:

• Intermittent periods of walking, sitting and standing.
• Must be able to occasionally lift carry, push & pull up to 25 lbs without assistance;
• Must be able to bend, squat crawl, kneel, push, pull, walk on uneven surfaces and reach a on a continuous basis. 
• Visual abilities include close vision and the ability to adjust focus.
• Must be able to work in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to travel by car in the local geographic area on a daily basis