Housing Stabilizer - Thriving Families

Organizational Overview

Upward Bound House (UBH) is dedicated to ending the cycle of intergenerational family homelessness. We compassionately provide a continuum of services ranging from crisis housing to permanent housing and homelessness prevention. With over 30 years of experience in family homelessness, UBH is a leading services provider, contributing to and advocating for lasting solutions to end family homelessness. Our diverse team is passionate about our mission. UBH provides a fast-paced environment that values empowerment, collaboration, diversity, relationships, efficiency, and communication. UBH provides a supportive, carin,g and merit-based environment for team members and is vested in their growth and development. We seek employees who are passionate about serving and making a difference in the lives of others.

Summary

The Housing Stabilizer supports families (ages 18–30) in maintaining long-term housing stability after exiting homelessness. This role focuses on barrier reduction, housing retention, life skills support, and landlord/tenant relationship strengthening.

Participants are often dual-enrolled in UBH’s Rapid Rehousing (RRH) programs, so the Housing Stabilizer works closely with RRH Case Managers, Employment Specialists, and Mental Health Clinicians to provide coordinated, non-duplicated services.

This program is supported by private funders and requires strong documentation, home visiting, and care coordination.

ESSENTIAL FUNCTIONS

Housing Stability & Support

· Conduct home visits and weekly follow-ups to support participants with maintaining housing.

· Provide stabilization-focused services (not clinical case management): coaching, problem-solving, budgeting support, childcare navigation, and resource linkage.

· Develop and update Housing Stabilization Plans with participants.

Landlord & Tenancy Support

· Serve as a liaison between participants and landlords to address concerns early.

· Troubleshoot habitability issues, neighbor conflicts, rent challenges, and other tenancy risks.

· Educate landlords about UBH support, communication protocols, and available resources.

Cross-Program Collaboration

· Participate in case conferences with RRH, Mental Health, and Employment teams for dual-enrolled families.

· Coordinate services and ensure goals and interventions are aligned across programs.

Data, Documentation & Assessments

· Maintain accurate records of home visits, progress notes, and landlord interactions.

· Complete funder-required assessments, including the Family Resources Scale every six months.

· Support reporting for private donor requirements.

Resource Support & Economic Mobility

· Connect participants to childcare, healthcare, transportation, community resources, and financial supports.

· Partner with Employment/Economic Empowerment staff to support income growth and work readiness.

QUALIFICATIONS

· BA in Social Work, Human Services, or related field or equivalent experience.

· Experience working with TAY (18–30), families, or formerly homeless populations.

· Ability to conduct home visits and provide field-based services.

· Strong communication, organization, and problem-solving skills.

MANDATORY REQUIREMENTS

1) Employment Eligibility Verification

2) Reliable transportation

3) Updated tuberculosis test

4) Successful completion of background screening.

5) CPR/First Aid training

6) Must have Valid CA Driver's License

7) Must provide proof of insurance coverage

8) Must be able to qualify for UBH drivers’ insurance coverage

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employees may be in contact with individuals and families in crisis who may be ill, using substances, and/or not attentive to personal health and safety. The employee may experience several unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee must be ready to respond quickly and effectively to many types of situations, including crises and potentially hostile situations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require an accommodation, please make sure to inform the Human Resources Department by the first week of employment. If an accommodation is not required at the time of employment, but is later required, you must inform the Human Resources Department of the need for accommodation at the time it is needed.