Remote with occasional in‑office and client onsite meetings, candidates must be local to Louisville, KY area
About Us
We are a growing HR consulting firm that partners closely with organizations to make payroll and benefits administration smooth, accurate, and human. Our work is detail-driven, fast-moving, and highly client-focused—but we also value collaboration, trust, and supporting one another as a team.
We’re looking for a highly organized and proactive HR Administrative Professional to support our Payroll and Benefits Administration team and help ensure our clients feel well cared for every step of the way.
The Role
This role is a key support position within our Payroll and Benefits Administration team. You’ll be trained in multiple payroll and HRIS platforms and will serve as the primary backup for all client payrolls we run. You’ll also work across a variety of benefits systems and help manage incoming administrative requests from our clients.
This is a remote position, with some in‑office meetings and occasional onsite client meetings. It’s ideal for someone who is responsive, efficient, and enjoys anticipating needs—often before they’re explicitly stated.
Key Responsibilities
Provide administrative and operational support to the Payroll and Benefits Administration team
Become trained and proficient in multiple payroll and HRIS systems
Serve as the primary backup for all client payroll processing
Support benefits administration across a variety of benefits platforms
Triage and manage administrative requests from clients, ensuring timely, accurate, and thoughtful responses
Provide client support at the direction and delegation of the Payroll and Benefits Administration team
Maintain clear, thorough, and well-organized documentation of processes and client-specific details
Manage multiple priorities and deadlines with efficiency and care
Proactively identify gaps, issues, or upcoming needs and take initiative to address them
What We’re Looking For
Experience in an administrative role; HR, payroll, or benefits experience is strongly preferred
Exceptional time management and organizational skills
Strong attention to detail and commitment to accuracy
Excellent written communication and documentation skills
Highly responsive, service-oriented, and dependable
A proactive mindset—able to anticipate needs, not just respond to requests
Comfort learning and working within multiple systems at once
Professional discretion and ability to handle confidential information
Success in This Role Looks Like
Client and internal requests are handled promptly, accurately, and with care
Payroll and benefits processes continue smoothly, even when primary team members are unavailable
Documentation is clear, current, and easy for others to follow
The Payroll and Benefits Administration team feels consistently supported and confident
Why Join Us
Mostly remote work with purposeful in‑person collaboration
A supportive, professional team that values trust and accountability
Exposure to multiple clients, industries, and HR systems
A meaningful role where your organization and responsiveness directly impact client experience
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