HR Administrative Coordinator

HR Administrative Coordinator - The Cliffs Hotel & Spa

The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast. Come to work every day to beautiful ocean views of Pismo Beach! Be part of a team known for outstanding customer service that creates lasting, happy memories for all our wonderful guests.

The Cliffs Hotel & Spa is a locally owned business and proud supporter of our local Central Coast Community, providing donations and hosting community-focused programs throughout the year including free and philanthropic events. We love our employees – we host employee appreciation events, offer daily discounted lunches from our restaurant, and offer special hotel benefits.

The Cliffs Hotel & Spa is continuously growing and expanding! We are seeking an organized, efficient, and motivated full-time Human Resources Administrative Coordinator who can complete HR administrative duties while maintaining professionalism and confidentiality. We look forward to connecting with you!

Position Summary:

The HR Administrative Coordinator supports the HR Department through administrative and operational duties. This position successfully completes HR operational, hiring, and payroll tasks; assists with in-house employee events; and partners with HR Department Manager for employee relation issues. Leads by example and represents The Cliffs appropriately, modeling The Cliffs' Mission, Values, and Forbes standards for all employees.

Essential Job Duties:

• Onsite work required


• Completes new hire processes, including creating onboarding paperwork, new hire input and other data entry as directed


• Maintains and files employee forms and paperwork, keeping all employee information confidential


• Assists with Employee File Audits, tracking compliance with all policies, procedures, and mandatory training programs


• Keeps HR spreadsheets and trackers up to date, including but not limited to compliance training, safety training, policy sign-offs, etc.


• Maintains HR workspaces' overall organization & cleanliness; ordering supplies and making/distributing copies as needed


• Assists with planning & execution of in-house employee events as directed by manager


• Assists in employment verifications, employee deductions, EDD notices, etc.


• Assists in Open Enrollment programs


• Assists with Payroll timecard entries, such as Missed Meals, Meal Waivers, Direct Deposits, etc.


• Demonstrates working knowledge of safety and fire procedures


• Is available for HR meetings, taking notes when present


• Maintains confidentiality during employee meetings and other HR-related conversations


• Assists HR Manager with coaching staff fairly and effectively to ensure a quality guest experience, including but not limited to guest name usage, employee time and attendance, personal appearance and adherence to uniform policies


• Ensure employee compliance with all local, state and federal labor laws, employment regulations, and company policies


• Maintains positive working relationships across all departments


• Leads by example, following all company policies & procedures, maintaining professional appearance and conduct at all times


• Attends and participates in meetings and trainings to learn current hotel information


• Performs all other tasks as directed by manager

Qualifications:

• Strong knowledge of Excel, Word, Outlook


• Able to work onsite


• Available to work some nights, weekends, and/or holidays when required

Education, Experience, Skills:

• High school diploma


• College Degree preferred, with focus on human resources, or business management


• Working knowledge of guest services in a luxury hotel setting


• Excellent command of English language


• Strong organizational skills, detail-oriented, and efficient


• Understanding of the importance of confidentiality


• Strong customer service skills, interpersonal skills and effective communication skills


• Ability to manage time and balance priorities


• Ability to work in a fast paced, changing work environment


• RBS Certified, or willing to complete RBS certification upon hire

Physical Requirements:

• Ability to sit continuously for the duration of the shift (4-8 hours)


• Ability to lift small packages (not in excess of 50 pounds)


• Be able to stretch, bend, bend and lift frequently up to 40 pounds in weight


• Ability to work in stressful situations

This job description is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.