HR Business Partner - ETRIA

Ricoh Electronics, Inc. (REI) is a leading manufacturer of thermal media products and a leader in environmental conservation.  REI is part of the Ricoh global family, which has a rich history of environmental conservation, community involvement, and steady company growth and has an enviable track record of superior products and business practices.

Join a shared services team that plays a critical role in supporting two thriving manufacturing operations.  The Human Resources Business Partner (HRBP) Manager serves as a key partner to manufacturing leadership, supporting employee engagement, talent management, and business objectives for our ETRIA Manufacturing USA (EMUS) operation in Lawrenceville while contributing to the success of two manufacturing facilities.

The HR Business Partner will:

• Perform full cycle recruiting duties for designated EMUS positions. Work with Hiring Managers to perform job and task analysis to document job requirements and objectives, ensuring the job descriptions are up to date with skills needed for success. Actively source, identify qualified candidates with required skills, screen, interview, extend offers to achieve time to fill metrics. Partner with staffing agency to fill open rolls.


• Onboard all new hires of designated group, ensuring their pre-employment documents are complete, first day orientation and training plan for policy and role specific training is set up. Conduct NH Survey for designated employee group and follow-up on survey feedback to ensure participation goals and timely information sharing with leadership. Provide coaching and work closely with management to ensure retention goals are met.


• Work closely with EMUS management and employees to improve work relationships, build morale, and increase productivity and retention, by managing the employee engagement survey results (Gallup) for assigned group. Managing communication, survey participation, result analysis, action plans and follow up communication with employees.  Participate in shift change meetings to communicate key information about events, HR processes, Gallup Survey, Open Enrollment or changes in policy for EMUS.


• Provide day-to-day performance management guidance to management (i.e. coaching, counseling, career development, policy interpretation) for designated EMUS group. Manage the performance evaluation process for the employees in assigned business group.  Work with managers on the scoring calibration and creation of development plans.  Partner with other EMUS HRBP and HR Manager to investigate and resolve employee relations issues and complex performance issues and disciplinary action, performance improvement plans up to termination for designated EMUS group.


• Work with Supervisors/managers to identify employee training needs for designated EMUS group. Partner with Training Specialist to secure training. Participate in evaluation and monitoring of training programs to ensure success.


• Co-lead (partnering with IMS Buford HRBP) SDG/CSR planning and activities to drive engagement and participation for REI and EMUS, includes creating annual calendar of events, identifying monthly activities and event leads. Ensure event activity tracking log is completed to capture volunteer hours and/or donations.


• Analyze trends and metrics in partnership with the HR management to develop solutions for EMUS. Conduct regular meetings with EMUS Managers and Directors to share data, understand their business objectives, current challenges to provide guidance and advice on HR policies and develop strategies to support them.


• Support org changes for EMUS to ensure successful rollout, discuss with management upcoming changes and In-Family promotions. Create training plans based on gap analysis after promotion. Monitor training for successful transition.


• Perform other related duties as assigned. Support HR projects and initiatives.  For example job fairs, UKG access and other tasks based on business needs.