Job Description - HR Generalist

LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Center sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach. 


The HR Generalist will provide hands-on HR support across the employee lifecycle, partnering closely with managers and employees to support talent development, employee relations, performance management, employee well-being, and HR programs. This role will serve as a trusted resource to managers, helping them navigate employee matters, develop their teams, and effectively apply HR policies and processes. The ideal candidate will be comfortable working in a fast-paced, multi-site environment and balancing day-to-day HR support with broader organizational initiatives.


Responsibilities:


Coaching Managers and their teams



  • Providing day-to-day coaching to help managers problem solve

  • Support org development and change management

  • Offer coaching on career development, performance improvement, and navigating company policies to help employees maximize their potential and maintain a positive work environment


Employee Well-being



  • Supporting the social and psychological well-being of employees

  • Helping to deliver programs and initiatives related to employee well-being


Talent Planning



  • Coach managers on career paths and development plans for their top performers

  • Actively partner with managers to identify underperforming employees and develop strategies for improvement.

  • Support annual performance and talent review processes


Employee Relations



  • Coaching managers to address conflicts and build/execute resolution plans

  • Investigating employee complaints/grievances and developing recovery plans

  • Actively managing and educating the progressive discipline program


Data & Analytics



  • Leveraging people analytics and reporting techniques to support business KPI’s and HR audits.


Policy and Procedures



  • Translating HR policies and procedures to meet business needs

  • Executing HR processes locally with a standardized approach


Training Content Delivery



  • Providing management and employee training

  • Supporting annual HR processes, such as performance reviews and calibrations


Employee/Manager Services



  • Partner with immigration attorneys to facilitate the visa’s, green cards, work permits, etc.

  • Completion and processing of employee life cycle changes


Miscellaneous



  • Champion and participate in ad hoc HR projects

  • Undertake other duties as assigned, based on organizational needs and priorities

  • Travel commitment up to 20% across US sites.

  • Any other duties or responsibilities that may be assigned to you in your role.


Skills Required:



  • 3-5 years of experience as an HR Generalist or in a similar HR role is required

  • Proficient in HR policies, practices, and employment law

  • Experience supporting employee relations, performance management, and manager coaching

  • Strong communication, interpersonal, and problem-solving skills

  • Ability to handle confidential and sensitive employee matters with discretion

  • Comfortable working across multiple sites and partnering with employees and managers at various levels of the organization


Education / Licenses / Certifications



  • Bachelor’s degree in Human Resources, Business, or related field, is required

  • Active PHR/SHRM-CP preferred

  • Proof of education, licenses, and certifications will be required where applicable


Benefits:



  • Medical, Dental and Vision Insurance 

  • Life, Short-Term, Long-Term Disability Insurance 

  • Training and Education Assistance 

  • 401k Retirement Plan 

  • Extra Annual Leave with Years of Service 

  • Maternity/Paternity Leave 

  • Recognition Rewards



 

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