HUD Certified Homeownership Counselor

Description:

Under the supervision of the Executive Vice President, Chief of Staff and 

Homeownership Counseling Programs, and the Education Team Coordinators, 

responsible for working with clients for various programs in the organization's Education

Department, and providing a full range of client services for financial education, first-

time home buying, and foreclosure prevention programs, including group education 

workshops, seminars, and individualized guidance. Will gather documentation needed

to evaluate creditworthiness and eligibility of mortgage applicants for various 

homeownership programs, including mortgage loan products and down payment 

assistance and closing cost. Will also be involved in delinquency counseling, assessing

documentation to determine home retention workout options, which includes loan 

modifications and other programs that may be available. In addition, will maintain 

positive and effective relationships with clients and program stakeholders. 

This job requires working a Tuesday through Saturday work schedule, with some

evening workshops and events. 

SUMMARY OF RESPONSIBILITIES: 

Conduct case management and conduct group education on a variety of topics relative 

to financial literacy, home buying and foreclosure prevention 

Conduct one-on-one sessions with prospective borrowers in order to: analyze financial

and credit information, determine customer financing objectives, eligibility of down 

payment products and gather any additional required information to determine mortgage

readiness 

Conducts one-on-one sessions with delinquent homeowners to assist clients in 

evaluating opportunities available through various foreclosure prevention programs 

Maintain current knowledge of industry program requirements pertaining to financial 

literacy, homeownership, and foreclosure prevention 

Conduct workshops, training seminars, and classes on topics covering financial literacy,

and first-time homebuyer certification. 

EXPERIENCE:
 

Prior experience with community lending, credit counseling, &/or affordable housing 

industry required 

BA in finance, marketing or public administration preferred 

Excellent verbal and written communication skills 

Excellent computer skills and proficiency in Salesforce, Homekeeper, Microsoft Office 

suite of products 

Strong interpersonal skills necessary to work effectively with a variety of people and

organizations 

Ability to plan, prioritize, and follow through within deadlines and case management

Attention to detail and accurate data input of client data in client management system

Must be able to work with minimal supervision 

QUALIFICATIONS: 

HUD Housing Counselor Certification required 

California Real Estate License required (or able to obtain) 

Possess a valid California driver's license 

Be able to travel to various locations through Los Angeles County 

Requires frequent attendance at evening and weekend meetings as needed 

Salary: $71,000-80,000 DOE