Human Capital Generalist

Position Summary

The Human Capital Generalist serves as a strategic and hands-on partner to managers and associates, delivering comprehensive human resources support with a strong focus on recruiting, benefits administration and HRIS management. 

Essential Job Functions

• Serves as primary contact for benefits management. Acts as a liaison between CNL and benefits broker and vendors, and manages employee benefits inquiries, enrollment and coverage questions, and issue resolution


• Provides consultation to managers on job openings and staffing matters. Assists with full-cycle recruiting from requisition through onboarding including job description development, candidate sourcing, interview coordination, pre-employment processing, and new hire orientation ensuring a seamless candidate experience


• Manages 90-day evaluation process for new hires, to track progress and ensure timely completion of evaluations.


• Serves as HRIS contact and primary interface with HRIS vendor for issue resolution, system upgrades, testing, implementations, and process improvements


• Coordinates annual benefits open enrollment, including vendor communication, system configuration, employee education, and compliance requirements


• Partners with benefit vendors and brokers to ensure accurate administration, timely issue resolution, and effective communication


• Administers leave programs (FMLA, ADA, STD, LTD) effectively and compliantly, including ensuring accurate and timely documentation


• Supports the annual merit and bonus administration process, including documentation of awards, and upload/audit of information into the HRIS platform


• Manages employee lifecycle transactions on the HRIS platform (hires, changes, terminations, benefits, and organizational updates)


• Generates and analyzes HR reports and dashboards related to headcount, turnover, benefits, compliance, and other HR metrics.  Provide other ad-hoc reports as requested.


• Partners with Pay Services team to support compensation-related processes, including salary updates, bonus payments, and 401(k) contribution changes, ensuring accuracy and alignment across system


• Serves as primary point of contact for audit and due diligence requests; ensuring timely, accurate and confidential responses


• Completes employment verification and unemployment claim responses in a timely manner


• Assists in the development and implementation of HC-related policies, procedures and programs that support the company’s objectives and uphold the Core Values


• Ensures compliance with federal, state, and local employment laws and internal policies


• Prepares and files annual EEO-1 and PPACA reports while maintaining accurate and up-to-date records and documentation


• Manages projects and perform other related duties as assigned to enhance HR effectiveness

Competencies

• Considerable knowledge of Human Resources practices and principles


• Advanced understanding of benefits administration and HRIS systems


• Strong judgment and decision-making skills


• Proactive customer service mindset


• Takes initiative and is solution-oriented in all interactions


• Able to communicate effectively, both verbally and in writing


• Strong interpersonal and collaborative skills


• Excellent project management and organizational skills, with strong attention to detail


• Strong computer skills, including the use of Microsoft Excel, Word, and PowerPoint


• Skill in working with, managing and maintaining the integrity of confidential information


• Able to multi-task and work effectively under pressure, and meet established deadlines


• Adaptability, flexibility

Education/Experience

• Bachelor's degree required


• Minimum of 3-5 years of Human Resources experience


• Specific experience with UKG HRIS platform strongly preferred