Human Resources Assistant / Receptionist

About Braille Works:

Braille Works is a family owned, Christ centered company and one of the nation's leading providers of reading materials for people who are visually impaired and blind. We are dedicated to Making the world a more readable place™, delivering high-quality, accessible documents for our clients in healthcare, finance, and education.

SUMMARY:

The HR Assistant / Receptionist serves as the first point of contact for visitors and employees while supporting Human Resources operations. This role balances front desk responsibilities with HR coordination, ensuring a professional and organized workplace experience. This role is execution-focused, operating within defined processes and supporting HR and leadership with onboarding, coordination, and administrative tasks while maintaining confidentiality and compliance standards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following:

The following duties are considered essential functions of the role:

• Assist with onboarding processes, including new hire paperwork, system entry, and coordination of first-day activities.


• Support I-9 completion and E-Verify processing in accordance with compliance requirements.


• Coordinate background checks and pre-employment requirements.


• Maintain employee records in accordance with company policy and data security standards.


• Assist with handbook acknowledgments, policy tracking, and HR system updates.


• Support benefits administration tasks and respond to basic employee inquiries.


• Assist with timekeeping inquiries and provide administrative payroll support.


• Schedule interviews and coordinate candidate communication and logistics.


• Support job posting processes and applicant tracking.


• Assist HR and leadership with documentation, reporting, and special projects.


• Support employee engagement and morale initiatives.


• Greet and assist visitors and employees professionally.


• Answer and direct calls, emails, and inquiries.


• Maintain visitor logs and enforce access/security protocols.


• Manage mail, packages, and deliveries.


• Maintain a clean and organized reception area.

WHAT SUCCESS IN THIS ROLE REQUIRES

• High attention to detail and accuracy in all HR documentation, onboarding, and employee records with minimal errors


• Strong organization and follow-through, ensuring tasks, documentation, and requests are completed fully and on time


• Ability to manage multiple priorities and interruptions while maintaining professionalism and responsiveness at the front desk


• Consistent execution of defined processes (onboarding, I-9/E-Verify, recordkeeping) without deviation


• Professional communication and customer service skills, serving as a reliable and welcoming first point of contact for employees, candidates, and visitors


• Clear judgment on when to escalate issues versus when to resolve independently within defined responsibilities


• Discretion and integrity in handling confidential information, including employee records and sensitive HR matters


• Reliability and consistency, demonstrating dependability in both administrative and front desk responsibilities


• Adaptability to shifting priorities and business needs, with a willingness to support both HR and administrative functions as required


• Ability to learn and effectively use internal systems (HRIS, timekeeping, onboarding tools) while maintaining data accuracy


• Awareness of role boundaries, supporting HR operations without stepping into decision-making, policy interpretation, or employee relations matters

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalent required


• Minimum of 1 year of Human Resources or HR administrative experience required to be considered


• Experience supporting onboarding, I-9/E-Verify, employee records, or HR systems strongly preferred


• Additional administrative or customer service experience may be considered only if combined with direct, hands-on HR-related responsibilities

WORK ENVIRONMENT

This role operates onsite in an office environment with front desk responsibilities and frequent interaction across teams. The position requires managing interruptions and maintaining professionalism in a fast-paced setting.

PRE-EMPLOYMENT REQUIREMENTS & POSITION DETAILS

• Computer-based skills assessment


• Background check, Drug Test, and client-required screenings


• This is a full-time, Monday through Friday 8:00 AM-4:30 PM, hourly position

Braille Works offers a competitive benefits package, including medical, dental, vision, and life insurance, as well as Paid Time Off (PTO), vacation, holiday pay, and a 401(k) retirement plan (subject to eligibility requirements).

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

Braille Works is an Equal Opportunity Employer. We are committed to providing a workplace free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

ADA & REASONABLE ACCOMMODATION STATEMENT

The company is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the position. Applicants requiring accommodation during the application or hiring process should notify Human Resources.

ACCESSIBILITY COMMITMENT

The organization is committed to accessibility and inclusive practices. We strive to ensure that our workplace, communications, and digital content are accessible to individuals with disabilities and comply with applicable accessibility standards.