Human Resources Coordinator

 OVERVIEW: The Bilingual Human Resources Coordinator supports the day-today operations of the Human Resources department and serves as a resource for English and Spanish speaking employees. This position coordinates onboarding, payroll, benefits administration, employee records, and other HR processes while maintaining accuracy, confidentiality, and a positive employee experience. The HR Coordinator works under direction of HR leadership and escalates matter requiring additional review or guidance.

HUMAN RESOURCE ADMINISTRATION

• Coordinate and conduct new employee orientations and onboarding in English and Spanish, including required paperwork, HRIS setup, and communication of company policies. 
• Assist with recruiting activities, including scheduling interviews, communicating with candidates, and coordinating pre-employment requirements. 
• Support biweekly payroll processing by reviewing time records, entering employee changes, and resolving discrepancies with employees and managers.
• Process employment verifications, garnishments, and levies under the direction of HR leadership. 
• Maintain personnel files and records related to benefits, hires, promotions, transfers, performance reviews, separations, and reporting requirements.
• Respond to routine employee questions regarding policies, procedures, payroll, and benefits in English and Spanish; refer complex or sensitive matters to HR leadership.
• Coordinate performance review schedules, distribute materials, and track completion.
• Assist with workers’ compensation administration by gathering incident documentation, preparing reports, and coordinating follow-up under HR leadership’s direction.
• Assist with creating and updating job descriptions, HR forms, and employee resources.
• Support employee engagement activities, training coordination, and HR projects.
• Maintain confidentiality and handle sensitive employee information with professionalism and discretion.
• Track employee absences and assist with the administration of FMLA and personal leaves, including documentation and employee communication.
• Assist with bilingual employee communications and help employees understand HR forms, policies, and processes.
• Other duties as assigned

Required Skills and Competencies:

Education/Experience: 

• 3 years’ experience providing high level support
• Bachelor’s degree in a related major preferred

Communication Skills: 

• Excellent interpersonal, verbal and written communication skills including strong grammatical skills. 
• Strong demonstrated writing skills, articulating complex ideas in an easy to understand manner.
• Personal and professional phone demeanor. 
• Fluency in English and Spanish, with the ability to speak, read, and write effectively in both languages, required.
• Ability to explain policies, benefits, and HR processes clearly to employees in both languages.
• Strong interpersonal, verbal, and written communication skills.
• Professional and approachable phone and in-person demeanor.
• Ability to communicate respectfully with employees and managers at all levels.

Computer Skills: 

• Experienced at an advanced level using Microsoft Office products as well as use of the internet and web applications. 
• Photography skills are helpful. 

Other Skills and Abilities: 

• Able to work without supervision. 
• Ability to take initiative. 
• Strong judgment and decision making ability. 
• Strong organizational skills. 
• Ability to analyze and solved problems. 
• Able to adapt to a changing environment. 
• Ability to effectively manage time. 

Physical Demands: The functions of this position take place primarily in an office environment. On occasion, employee will be required to perform tasks that take place in a warehouse environment (i.e. taking pictures, gathering information from other employees) or at a location outside of the company building. An employee will be exposed to a moderate noise level and be near machines with moving parts. The employee may be required to lift up to 25 pounds. 

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.