HVAC Service Manager

C&C Heating & Air Conditioning
📍 Roseville, MI | Full-Time
💰 $70,000 - $100,000 per year

Join a Company Built on Legacy, Growth, and People First Values

Founded in 1948 when Groesbeck Highway was still a dirt road, C&C Heating & Air Conditioning has grown into one of Metro Detroit’s most trusted HVAC companies with more than 80 employees and a reputation for excellence. Recognized as one of Michigan’s “Best of the Best,” we believe our success starts with our people.

We are looking for a motivated and experienced HVAC Service Manager to lead our service and maintenance departments. This is an opportunity for a strong leader who thrives in a fast-paced environment, knows how to inspire teams, and is passionate about delivering exceptional customer experiences.

If you bring energy, accountability, leadership, and operational excellence to everything you do, we’d love to meet you.
 

Why Join C&C Heating & Air Conditioning?

We offer competitive compensation, strong leadership support, and a culture where employees can grow long-term careers.

Benefits & Perks

• Competitive salary: $70,000 - $100,000 annually
• 401(k) with company match up to 6%
• Medical, dental, and vision insurance
• Paid Time Off
• Paid holidays
• Tuition reimbursement program
• Employee discounts
• Flexible scheduling
• Company events and team celebrations
• Branded uniforms and company swag
• Advancement and career growth opportunities

Position Overview

The HVAC Service Manager oversees the daily operations of the service and maintenance departments while driving revenue growth, employee performance, customer satisfaction, and team development.

This leader will play a key role in shaping company culture, mentoring team members, improving operational performance, and ensuring customers receive the highest level of service.

 

Key Responsibilities

• Lead and manage the HVAC service department team
• Monitor daily operations and team performance to achieve revenue goals
• Coach, mentor, and develop technicians and staff members
• Promote a positive, high-performing, customer-focused work environment
• Build strong employee engagement through communication, recognition, and accountability
• Establish and monitor customer satisfaction metrics
• Resolve escalated customer concerns quickly and professionally
• Assist with budgeting, expense management, and operational planning
• Ensure proper staffing levels to support customer demand and seasonal growth
• Conduct team meetings, daily huddles, and one-on-one coaching sessions
• Support business growth through referrals, repeat business, and service excellence
• Uphold and model company values including integrity, professionalism, and teamwork

Qualifications

• Minimum 3 years of management or leadership experience preferred
• HVAC industry knowledge is a strong plus
• Strong leadership, communication, and coaching abilities
• Proven ability to motivate teams and drive performance
• Highly organized with strong multitasking skills
• Customer-focused mindset with excellent problem-solving skills
• Proficient with Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to thrive in a fast-paced, goal-oriented environment

What Makes Someone Successful in This Role?

We’re looking for someone who:

• Leads by example
• Brings positive energy to the team every day
• Communicates clearly and confidently
• Takes ownership and drives results
• Builds trust with both employees and customers
• Believes strong culture creates strong performance

Ready to Join Our Team?

If you’re looking for a company that values leadership, supports growth, and truly puts people first, apply today and let our Talent Team connect with you.

C&C Heating & Air Conditioning is proud to be an Equal Opportunity Employer.