HVAC Warranty & Parts Processing Coordinator

Looking to TRADE up to a better opportunity?

Southern Air in Baton Rouge is seeking a detail-oriented HVAC Warranty & Parts Processing Coordinator to help uphold our high standards and ensure every job meets regulatory and company benchmarks. This role is primarily office-based and involves extensive computer work, coordination with distributors, and communication with internal teams. The ideal candidate will have strong administrative skills, excellent follow-through, and the ability to manage multiple tasks efficiently.

Why join our team:

We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.

• Uncapped Pay Potential
• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• On-going training & development and growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

What you will do:

• Conduct post-installation and post-service inspections for HVAC, electrical, and plumbing jobs

• Review incoming requests for warranty parts or approved quote-based part orders

• Verify warranty coverage eligibility through manufacturer systems or documentation

• Process part orders based on approved quotes or confirmed warranty status

• Vendor & Distributor Coordination

• Contact local HVAC distributors to confirm parts availability and expected lead times

• Maintain clear documentation of supplier communications and timelines

• Scheduling & Internal Coordination

• Communicate with dispatch to determine estimated installation timelines

• Coordinate scheduling of part installations with appropriate technicians and departments

• Parts Tracking & Documentation

• Warranty Returns & Credits

• Complete warranty return forms for all applicable parts

   

Who you are:

• 1+ years of experience in HVAC, electrical, or plumbing services (multi-trade

• Previous experience in HVAC, parts coordination, warranty processing, or administrative support preferred

• Strong computer skills, including proficiency with Microsoft Excel

• Excellent organizational skills and attention to detail

• Strong communication skills, both verbal and written

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

• Experience working with distributors or vendors is a plus

Job Type: Full-time

Work Location: In person

Salary: $15- 16hr

Ability to commute/relocate:

• Baton Rouge, LA: Reliably commute or planning to relocate before starting work (Required)

Who we are:

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

If we sound like a company you want a long-term career with, apply today!

We are an Equal Employment Opportunity Employer