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JD Attached*

General Purpose of Job: 

Reporting to the Administrative Director, provides clerical and imaging support functions for Radiology Services.  This support involves the retrieval of imaging records, response to requests for retrieval and release of Protected Health Information, filing imaging records, record assembly, and report processing.  This position requires the use of the electronic imaging system PACS (Picture Archiving and Communication System), film digitizer, laser printer and medical CD burner in the preparation of images for release to patient, families, physicians, and other outside entities, including legal request for studies.  Also provides support by entering and tracking all images received and released to outside entities, including text-based data from RIS (Radiology Information System).  Also supports and assists radiologists, staff, ED, and OR with the utilization of PACS and image manipulation.  Assist in patient transport as required.  

Essential Duties and Responsibilities: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This job description is not intended to be all0inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administrator as required.  

• Maintains utmost level of confidentiality at all times. 
• Adheres to hospital policies and procedures. 
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. 
• Deomonstrates attention to detail and promptness. 
• Following standard protocol, routinely cleans and inspects imaging plates and cassettes.  
• Maintains a log of each cleaning and documents the current condition of imaging plate.  
• Performs Patient Access functions during lunch and other breaks as required.  
• Assist Patient Access staff in scheduling exams and answering phones as required.  
• Establishes and maintains good working relationships with patients/families, physicians, physician offices, management, visitors and other members of the health care team through responsiveness, accuracy of information and professionalism.  
• Answers telephone inquiries in a professional manner. 
• Readily contributes to a team approach. 
• Shows patience, empathy and understanding in dealing with patients/families and coworkers. 
• Assesses and responds to individual patient/family needs. 
• Coordinates the activities of section with other areas of the facility. 
• Communicates with management and others in a prompt and professional manner. 
• Reports to work on time and strives to minimize non-productive time. 
• Following Protected Health Information (PHI) guidelines, responsible for the preparation and release of imaging records to clinics, physicians, patient families, other healthcare facilities, record companies, and attorneys. 
  • Assures the accurate duplication of imaging studies using computer-based film digitizer and CD Bunder an/or duplicates hard copy film for release to requesting entities.  
  • Accurately documents all releases and forwards appropriate documentation to HIM for inclusion in medical record. 
  • Enters and racks all imaging studies received and/or released and ensures their timely return. 
• Request imaging studies from other facilities
  • Ensure films from other facilities have bee requested, properly signed in and distributed to requesting radiologist, physician, or clinic. 
  • Ensure any films received from other facilities are returned within 3-4 weeks. 
  • Using RadWorks, software and film digitizer, accurately digitize hard copy films into electronic form and routes images to correct electronic patient imaging file.  
  • Ensures all documentation is complete. 
• Prints out clinic schedules for local and satellite clinics and ensures all studies are available for the various clinics
  • Ortho Clinic
  • Cardiology Clinic 
  • Conferences 
  • Neuro Clinic
  • Pulmonary Clinic
  • Surgery
  • Hemo/Onc Clinic
• Assists referring physicians, nurses and other health care providers in viewing and manipulating electronic images and reports. 
• Records loans of films and/or duplicate images into the RIS and follows up on film returns, enters film loans and returns into RIS
• Verifies MR number with HIM department as needed
• Performs film purge according to legal and departmental retention policy. 
• Using established criteria for release of PHI, faxes imaging reports to requesting health care providers and physician offices. 
• Sorts and mails imaging reports to appropriate referring and consulting physicians. 

Education an/or Experience: 

• High School diploma or general education degree (GED)
• One year experience in office or in customer service environment required 
• At least one year experience in a health care setting preferred. 
• Basic computer knowledge required. 
• Ability to type 45 wpm
• CPR certification (can be provided)
• Medical terminology certification a plus (available as training) 
• Accuracy and legibility of work extremely important 
• Ability to handle multiple tasks simultaneously is needed to be successful.