L

Immediate Needs Coordinator

salary Salary :

$21.6 - 27 hourly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Immediate Needs Coordinator

Perched on its own 15-acre peninsula, Loews Coronado Bay Resort is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.

Job Specific

  • The LINC position is responsible for coordination and servicing of convention and group business
  • Liaise daily with conference and convention guests to handle specific requests and ensure guest satisfaction.
  • Communicates changes in conference programs to appropriate hotel operating departments. More specifically: Continually check in with Meeting Planners to assess needs/requirements.
  • Maintains communications with clients and appropriate hotel departments via RUSH Line and radio
  • Keep in contact with the appropriate Catering/Conference Manager regarding any changes/updates pertaining to their group
  • Provide outstanding services to clients in accordance with Loews Hotels Star Service standards to ensure total guest satisfaction
  • Meet with Catering/Conference Manager prior to arrival of each group to fully understand the needs and flow of every group
  • Meet daily with Catering/Conference Manager to ensure full understanding of the needs and flow of each group in-house
  • Maintain the accuracy of the BEO Bible (guarantees, replacing revised/original BEO's, F&B BEO's placed in correct section, etc.)
  • Produce the Outdoor Event Report on a weekly basis
  • Weekly maintenance (Engineering) reports/walkthroughs
  • Reports to Engineering any items needing to be fixed/corrected
  • Walk all room set-ups in advance, ensure they are correct
  • Ensure all events are posted correctly on the Reader Board
  • Review Resume and BEO's in great detail to determine needs and assist with facilitating them with the Conference or Catering Manager's assistance
  • Regularly check on preparations and activities for all assigned group events
  • Meet periodically with clients throughout the day for the duration of their stay to answer questions, coordinate necessary changes, anticipate needs, and troubleshoot problems
  • Coordinate package delivery for group clients, coordinating with the Business Center and Receiving Departments
  • Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance

General

  • Attends all appropriate hotel meetings and training sessions
  • Promotes and applies teamwork skill at all times
  • Is polite, friendly, and helpful to all guests, management and fellow employees
  • Maintains cleanliness and excellent condition of equipment and work area
  • Executes emergency procedures in accordance with hotel standards
  • Complies with required safety regulations and procedures
  • Complies with hotel standard, policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards
  • Ability to make decisions on imperfect information Bias toward action Decisiveness
  • Other duties as assigned

Required Skills & Experience

  • Exceptional knowledge and understanding of various banquet and food service techniques and standards
  • Effective leadership, management, organizational and communication skills
  • Exceptional guest service skills
  • Ability to speak, read and write the English language
  • Ability to stand, stoop, bend repetitively during entire shift
  • Ability to work flexible schedule to include weekends and holidays

Other

  • Must the Applicants Supply Their own Work Permit? Yes
  • Bonus? No
  • Position Categories: Meeting/Event Planning
Wage range for this position, based on experience, is $21.60 to $27.00.
Original job Immediate Needs Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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