Import Specialist

Core Focus:

Deliver exceptional import logistics support by managing inbound shipments, maintaining regulatory compliance, and ensuring all client communications are handled promptly and professionally.

Role

• Oversee all import operations to ensure compliance with U.S. Customs and other regulatory bodies.
•  Coordinate with customs brokers, freight forwarders, carriers, and Importer of Record (IOR) providers to streamline transit and customs clearance.
• Collaborate with sales, logistics, and merchandising teams to ensure timely delivery and accurate shipment information.
• Review and approve shipment bookings from brokers/forwarders; communicate any updates or changes to internal stakeholders.
• Track all active freight shipments daily and proactively resolve any delays or issues.
• Prepare and manage all required import documentation, including ISFs, invoices, and bills of lading.
• Manage the full lifecycle of international purchase orders, ensuring proper documentation, classification, and customs compliance.
• Audit carrier invoices for accuracy and process for timely payment through Accounts Payable.
• Full A-Z process ownership across Import shipments, including pricing, quotations, and billing.
• Familiar with high-end apparel commodities
• Maintain accurate records for Free Trade Agreements and other special import programs.
• Serves as the main point of contact for customers, resolving issues and ensuring customer satisfaction
• Support the Import Manager on special projects and process improvements as assigned.

Required Education and Experience:

• High School Diploma or G.E.D.
• Minimum of 4 years of international freight forwarding operation experience
• 3+ years customs entry, certificate of origin, ISF fililings, a plus
• 3+ years of CargoWise software
• 2+ years of Ocean Import Experience

Preferred Skills:

• Familiar with wide range of commodity codes
• Strong knowledge of US Customs regulations
• Strong Communication, analytical, and math skills
• Excellent organizational and time management skills 
• Proficient in the English Language
• Attention to detail
• Reliable, accountable, and collaborative team player
• Demonstrated proficiency with applicable software Microsoft Outlook & Excel 
• Understanding of International Trade Regulations (Incoterms, customs documentation, tariffs)

Location:

• 6180 Buffington Road, On site