Incident Management Coordinator

Description

• Conduct internal investigations in accordance with state regulations involving abuse, neglect, and exploitation
• Respond promptly to state investigations in accordance with regulations
• Act as the point person to arrange interviews and provide relevant documentation as needed
• Present findings and evidence from investigations and recommend corrective actions
• Conduct root cause and trend analyses to prevent future incidents of a similar nature
• Prepare and deliver an annual trend/root cause analysis report for the board of directors
• Monitor Therap’s General Event Records to ensure proper documentation and reporting of incidents
• Conduct routine site visits of programs to assess opportunities for reducing incidents
• Conduct routine incident management meetings and maintain the incident management database as required
• Conduct staff training sessions as needed to ensure awareness and compliance with incident management policies and procedures
• Collaborate with internal and state inspectors and investigators as needed
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

• Minimum of three years of relevant experience
• Must possess current ODP certified investigator certification
• Bachelor’s degree in social work, human services, psychology, or related field preferred
• Valid driver’s license with satisfactory driving record
• Commitment and knowledge of community-based support for persons with disabilities
• Excellent time management skills and the ability to develop and implement multiple priorities
• Independent judgment is required to plan, prioritize, and organize diversified workload
• Knowledge and understanding of local regulatory agency operations
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction