Indoor Cycle Instructor - Greenfield Wellness Center

JOB SPECIFIC CORE COMPETENCIES:

• Strong Communication Skills: Supervisor is made aware of finding coverage for classes when substitute instructor is needed, checking HWC Email weekly, greeting members with exceptional customer service.


• Adaptability: Is flexible to needs of members with all backgrounds, gives member full experience at the level appropriate for them, has positive outlook when there is a change in schedule.


• Responsible attitude to health and safety: Performs safe and effective group ex classes, remains knowledgeable and proficient in services, and responds appropriately to emergency situations.


• Time management: Arrives before start of class time to set up and stays after for proper cleaning and attends scheduled meetings.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Performs safe and effective group exercise classes


• Arrives before start of scheduled class time to set-up, clocking in per the GEI clock-in policy


• Greets members and guests by name and with a smile, and delivers world-class customer service at all times


• Finds substitute instructors for own classes when needed and notifies Group Exercise Supervisor and/or Fitness Manager of changes. When a sub cannot be found, finds a replacement instructor to offer a replacement class of a different format, but as similar as possible to the original class


• Follows established procedures when equipment is found to be malfunctioning in an effort to return it to operational status as quickly as possible, including notifying the Group Exercise Supervisor and/or Fitness Manager, and recording the problem in the equipment log binder


• Is knowledgeable, aware of, and proficient in all facility rules, regulations, and policies, and enforces them when applicable


• Is knowledgeable and aware of current information on all center programs, services, and activities, and promotes them regularly


• Responds to all emergency situations per facility policy and procedures


• Maintains high level of professionalism, in accordance with organizational standards of behavior


• Maintains continuously all annual education requirements (CBL’s) and BLS/CPR certifications


• Assumes other duties and projects as assigned

MANDATORY LICENSE/REGISTRATION/CERTIFICATION:

• CPR

ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS: MINIMUM QUALIFICATIONS:

• General group exercise OR specialty certification in area of classes taught at HWC within 6 months of hire


• BLS (Basic Life Saving)/CPR certification required within 90 days of hire


• Excellent communication and customer service skills required

PREFERRED QUALIFICATIONS:

• Experience teaching group exercise classes in a community, commercial, or hospital-based fitness center