Industrial Utility Technician

  #ComeJoinTheFun with us as our Industrial Utility Technician and be part of #MakingCandyFun!

At R.M. Palmer Company, our mission is clear: driving innovation that celebrates life’s special moments by focusing on value and integrity while making candy fun in everything we do. We take pride in blending creativity and tradition to deliver products that spark joy, bring smiles, and create lasting memories, one candy at a time.

Since 1948, R.M. Palmer Company, LLC has grown from just 4 employees and 4 products into a leading manufacturer of imaginative chocolate novelties with more than 500 unique products and over 600 full-time employees. Today, we operate two manufacturing facilities and a distribution center the size of 11 football fields, producing more than 50 million pounds of product each year.

Our continued success is built on the people and values that drive us every day. We believe in getting it done with urgency, ownership, and accountability. We challenge ourselves to break it better through innovation, curiosity, and continuous improvement. We own the outcome by taking responsibility and acting in the best interest of our team, customers, and company. We play to win by focusing on results and striving for excellence in everything we do. Most importantly, we aim to leave them smiling by bringing positivity, teamwork, passion, and energy to every interaction.

If you are someone who embraces challenges, works with urgency, and takes pride in doing great work, we invite you to grow with us at R.M. Palmer.

Why Join Us?

When you join our team, you’re not just starting a job, you’re building a career with a company that values its people. We believe in rewarding hard work, supporting work-life balance, and helping our employees grow.

• Weekly pay for reliable income every week
• Three weeks vacation to start so you can recharge
• Affordable benefits starting at $19 per week for medical, dental, and vision
• Company 401(k) contribution with match to help you save for the future

The Industrial Utility Technician is a multi-skilled professional responsible for maintaining, operating, and troubleshooting the critical support systems that keep manufacturing and processing facilities running efficiently. This role supports both HVAC and facilities maintenance functions, including boilers, compressed air systems, water systems, refrigeration, and building infrastructure, ensuring minimal downtime and maximum operational safety.

Essential Duties & Responsibilities

• Perform preventative and corrective maintenance on HVAC systems, boilers, compressors, refrigeration units, pumps, heat exchangers, air handlers, and related utility equipment.
• Maintain and troubleshoot facility systems including compressed air, steam, ventilation, plumbing, electrical, and water systems.
• Conduct routine inspections and daily monitoring of system metrics such as temperature, pressure, airflow, and humidity to ensure optimal performance.
• Diagnose equipment failures using schematics, blueprints, manuals, and diagnostic tools, executing timely repairs to prevent production interruptions.
• Support general facilities maintenance including lighting, doors, flooring, painting, minor carpentry, and building repairs.
• Respond promptly to maintenance requests and emergency repair situations.
• Assist with installation, modification, and relocation of facility equipment and utility systems.
• Maintain accurate preventative maintenance records, work orders, and maintenance logs.
• Support outside contractors and vendors during maintenance projects and service work.
• Enforce OSHA, environmental, and company safety regulations to maintain a safe and compliant workplace.
• Participate in continuous improvement initiatives focused on equipment reliability, facility efficiency, and reducing downtime.
• Work collaboratively with production and operations teams to support uninterrupted manufacturing processes.

• High school diploma or GED required.
• Trade school certification or technical training in HVAC, electrical, plumbing, or industrial maintenance strongly preferred.
• Preferred certifications include EPA Section 608 Technician Certification, ASME Boiler License, NATE/NITC certifications, and OSHA Safety Training certifications.
• 3+ years of industrial maintenance, HVAC, utility, or facilities maintenance experience preferred.
• Working knowledge of industrial HVAC systems, boilers, refrigeration systems, pumps, electrical systems, plumbing, and mechanical troubleshooting.
• Ability to read and interpret blueprints, schematics, and technical manuals.
• Experience using preventative maintenance systems and CMMS software preferred.
• Strong troubleshooting, diagnostic, and problem-solving skills.
• Ability to work independently and prioritize multiple tasks in a fast-paced manufacturing environment.
• Strong communication and teamwork skills.
• Demonstrated ability to work in alignment with company core values by taking initiative, driving results, embracing continuous improvement, maintaining accountability and ownership, contributing to a high-performing team environment, and delivering exceptional internal and external customer experiences.