Position Overview

The Application Analyst II – Is Information Senior analyst responsible for ensuring accurate configuration, maintenance, and optimization of assigned applications and systems. This role ensures all payor logic is updated within the system, conducts regular reporting and audits to ensure compliance, and manages accurate post‑production changes. The position will additionally oversee Behavioral Health reporting in partnership with Corporate Coding Services, and works in close collaboration with the Department Director and the Chief Revenue Cycle Officer. As a subject matter expert, the Team Lead possesses deep knowledge of application workflows, content, and system functionality, and provides day‑to‑day leadership and guidance to the application team in coordination with the Application Leader.

Primary Department, Division, or Unit:

Coding Support Services, UHS Revenue Cycle Operations

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

per hour, depending on experience

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Required Knowledge & Skills

• Strong understanding of Medicaid reimbursement models, including Behavioral Health‑specific claims, managed care workflows, and program requirements.

• Working knowledge of Optum Behavioral Health policies, authorization processes, and reimbursement logic.

• Experience with Behavioral Health carve‑outs, integration rules, and benefit structures.

• Knowledge of Article 31 / Article 3 regulations, including OMH and DOH Behavioral Health operational and billing guidelines.

• Ability to interpret and operationalize compliance policies into system configuration and workflow design.

• Expertise in report development, monitoring compliance metrics, and performing system audits.

• Demonstrated competency in leading teams and mentoring analysts.

Education & Experience

Minimum Required:

• High School Diploma

• Four (4) years of experience in: Healthcare operations (clinical, patient care, administrative, or revenue cycle), OR Information technology OR Health information technology

• Demonstrated competency in an Application Analyst III role

• Experience across all stages of project implementation, including: Design Development Workflow analysis Build Implementation Optimization Go‑live and post–go‑live support

Preferred:

• Bachelor’s Degree in a related field (IT, clinical, or healthcare discipline)

• Epic experience

Licensure/Certification

Preferred:

• Project Management Institute (PMI) Certification or equivalent

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

​Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

​Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

​A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. 

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

 

United Health Services is an Equal Opportunity Employer.