Information Clerk - Patient Registration- Days

Greets and assists customers. Assists in clerical management and patient flow of the area. Secures valid data for the completeness of inpatient and outpatient admissions. Contributes to the management of patient care data through oral and written communication.

• Greets customers and provides with information.
  
  
  
  • No specific complaints received or problems identified regarding lack of responsiveness.
  
  
  • Answers phone and intercom system properly and delivers messages promptly and accurately.
  
  
  • Orients patient/family to patient area, visiting hours and policies.
  
  


• Receives patients for admission.
  
  
  
  • Assists in collection and reporting of statistical data.
  
  
  • Coordinates patient flow throughout the department.
  
  


• Completes the admission process.
  
  
  
  • Completes admission process per policy.
  
  
  • Verifies accuracy and makes corrections to proper codes and/or demographic information at time of admission for all established patients.
  
  


• Acts as a liaison to ensure needs are communicated to the appropriate provider.
  
  
  
  • Receives orders accurately and timely.
  
  
  • Ensures proper communication to healthcare provider and other departments obtains orders to meet patient/unit needs.
  
  

Required Qualifications:

Education:  High school diploma or GED equivalent.

Licensure:  None

Experience:  None

Skills, Knowledge, Abilities:  Ability to perform general office procedures and practices. Ability to use a personal computer (word processing and spreadsheet application) if required. Oral and written communication skills.

Preferred Qualifications:

Education:  A course in hospital unit management.

Licensure:  None

Experience:  Previous experience with MIS System and/or experience as a secretary in a medical setting.

Skills, Knowledge, Abilities:  Medical terminology course. Ability to use Microsoft Applications.