Inside Sales Associate | Technology & Security Solutions

The Staff Pad has partnered with a leading
distributor of security, low -voltage, and technology solutions to identify an
Inside Sales Associate for their Chicago, IL location.

This is an excellent opportunity for a
customer -focused sales professional who enjoys building relationships, solving
problems, and helping customers find the right solutions for their business.

The Inside Sales Associate serves as a trusted
resource for customers by providing product expertise, managing sales
opportunities, and delivering exceptional customer experience across multiple
communication channels.

What You’ll Do

Position Overview

The Inside Sales Associate is responsible for
developing and maintaining customer relationships, identifying sales
opportunities, supporting existing accounts, and contributing to branch growth
objectives. This role works closely with customers, vendors, and internal teams
to ensure timely service, accurate order management, and successful project
outcomes.

Key Responsibilities

• Build and maintain strong relationships
  with existing customers while identifying opportunities to expand business
  
• Prospect and engage new customers
  through outbound calls, email outreach, referrals, and other business
  development activities
  
• Follow up on leads, quotes, and open
  opportunities to maximize sales conversions
  
• Provide product recommendations and
  technical guidance based on customer needs
  
• Serve as a primary point of contact for
  customer inquiries, orders, and service requests
  
• Resolve customer concerns professionally
  and proactively while ensuring a positive customer experience
  
• Utilize CRM and ERP systems to document
  activities, manage opportunities, and maintain accurate customer records
  
• Collaborate with operations, purchasing,
  logistics, and accounting teams to ensure seamless order fulfillment
  
• Stay informed on industry trends,
  emerging technologies, and product offerings through ongoing training and
  professional development
  
• Consistently achieve sales, margin, and
  customer engagement goals established by leadership
  
• Maintain accurate pricing, order, and
  customer information while adhering to company policies and procedures
  
• Support branch initiatives and
  contribute to overall team success
  

What We Are Looking For

Qualifications

• Associate degree or equivalent
  combination of education and relevant sales experience preferred
  
• Minimum of 3 years of experience in
  inside sales, business development, account management, customer service, or a
  related field
  
• Experience within low -voltage systems,
  security products, surveillance, access control, electrical distribution,
  technology solutions, or a related industry is highly preferred
  
• Strong interpersonal and
  relationship -building skills
  
• Excellent verbal and written
  communication abilities
  
• Ability to manage multiple priorities in
  a fast -paced environment
  
• Strong problem -solving and
  critical -thinking skills
  
• Proficiency with CRM platforms, ERP
  systems, Microsoft Office, and other business software tools
  
• Self -motivated with the ability to work
  independently while contributing to a collaborative team environment
  
• Commitment to delivering exceptional
  customer service and support
  

What Success Looks Like

• Consistently growing and retaining
  customer accounts
  
• Building trusted relationships that lead
  to repeat business and long -term partnerships
  
• Achieving sales and profitability
  objectives
  
• Delivering responsive, solution -oriented
  customer support
  
• Contributing positively to team culture
  and branch performance
  

Why Join?

• Competitive base salary with incentive
  opportunities
  
• Comprehensive medical, dental, and
  vision benefits
  
• Retirement savings and company -sponsored
  financial programs
  
• Professional development, product
  training, and career advancement opportunities
  
• Stable, growth -oriented organization
  with a strong reputation in the industry
  
• Collaborative culture focused on
  customer success, continuous improvement, and employee growth
  

If you are a motivated sales professional who
thrives in a fast -paced environment and enjoys building lasting customer
relationships, we encourage you to apply.

Join a team where your expertise, initiative, and
commitment to service will make a meaningful impact while supporting your
long -term career growth.