Inside Sales - Commercial Project Closer

Inside Sales – Commercial Project Closer

Location: Rockville, MD
Company: Architectural Ceramics

Who We Are
At Architectural Ceramics, a family-owned business with 30+ years in the industry, we bring the world’s finest porcelain, ceramic, stone, and glass tile under one roof. We proudly serve architects, designers, homeowners, and trade professionals with curated products and unmatched customer service.

Named “Where the Architects and Designers Shop” by Washingtonian Magazine, we are a company rooted in Character, Community, Results that Matter, and Innovation.

Position Overview

We are seeking a Commercial Project Closer to join our Inside Sales team. This role is responsible for proactively moving commercial tile projects forward by following up with clients, coordinating with outside sales reps, and closing deals. You’ll play a key role in ensuring no opportunity is missed and every client feels supported.

Key Responsibilities

Sales & Client Interaction

• Conduct 50+ daily follow-up calls/emails to designers, contractors, and general contractors
   
• Identify, track, and close commercial project opportunities
   
• Schedule appointments for Outside Sales Representatives
   
• Maintain strong communication with clients via phone, email, and virtual meetings
   
• Occasionally visit local contractors to develop VE (value engineering) opportunities
   

Pipeline Management

• Monitor Salesforce pipeline and ensure every opportunity has a clear next step
   
• Move projects forward through relationship-building and a sense of urgency
   
• Ensure all project data and client interactions are accurately logged in Salesforce
   

Weekly / Ongoing

• Host weekly pipeline meetings with assigned OSRs
   
• Utilize tools like Dodge Reports to identify project stakeholders
   
• Participate in team huddles and internal communication
   

Professional Development & Events

• Attend industry events (ASID, AIA, NEWH, etc.)
   
• Participate in product/vendor trainings
   
• Engage in ongoing professional development
   
• Attend company-wide meetings and inventory counts as needed
   

What We Offer

• Competitive compensation
   
• Medical, dental, and prescription insurance
   
• 401(k) retirement plan
   
• Paid holidays and a supportive, professional work environment
   

Join a team that’s passionate about tile, design, and customer relationships. Help us shape beautiful spaces—and close amazing projects.

Requirements

• Strong communication and follow-up skills
   
• Sales or project coordination experience preferred
   
• Ability to manage multiple projects in a fast-paced environment
   
• Tech-savvy with Salesforce or CRM systems
   
• Positive, proactive, and team-oriented