Inside Sales Consultant

Summary of Position
The Inside Sales Representative is responsible for developing new leads through appointment generation by communicating
with customers, understanding their needs and ensuring a smooth sales process. The Inside Sales Representative generates
revenue by obtaining sales orders, understanding customers’ security system needs, providing product information and
developing accounts.

Essential Functions

• Physical presence in the office to accomplish these tasks, meet and work with others


• Source new sales opportunities through inbound lead follow-up via inbound phone calls, web leads, customer referrals,
  marketing leads and online Chat conversations.


• Proficient understanding of Guardian’s residential product and service offerings


• Basic understanding of commercial product and service offering for appointment setting purposes


• Understand customer needs in order to ensure sales order success


• Set appointments for qualified opportunities with outside sales representatives for further development and closure


• Close basic New, AddPro and Resign sales when requested by Customer


• Achieve monthly quotas


• Develop and maintain close working relationship with outside sales team to build Guardian sales pipeline and close deals.

Required Skills, Abilities, Education & Experience

• Excellent verbal and written communication skills


• Excellent sales and negotiation skills


• Thorough understanding of products to be sold


• Organized with an attention to detail


• Proven ability to build and maintain relationships with clients


• Proficient with Microsoft Office Suite or related software


• Proficient with CRM software


• High school diploma or equivalent


• Some College or equivalent work experience preferred1+ years’ experience in a sales role (inside, outside, B2B, commissioned, etc.)


• Track record of achieving or exceeding quota


• Experience handling large volume of calls per day