Inside Sales Coordinator

Job Summary:

Supports customer facing sales force through the rhythm of sales; Lead to close. Executes, supports, improves selected activities under limited supervision.

1. Receive PM request from SDCS team and enter into tracker 
2. PM contract creation (SOW, Pricing etc.)
3. Create/Open PM work orders (SRT, parts etc.) and send over to responsible team in the requested time frame 
4. Inform the NADC team of any missing information (contact, parts, units etc.)
5. Change requests to fix incorrect information (address, parts, units etc.) 
6. Sending PM work orders to Field Aware
7. Managing any changes to the FieldAware/BMS WO (cancelation, change of service)
8. Issue credits rebills for PM contract pricing issues
9. Route process issues to the appropriate stakeholder (NADC, SDCS, etc.)  
10. Review dashboard and audit reports

11. Customer specific PEM checklist FA forms (National Accounts)

    Education, Licenses, Certifications: 
    High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
    This position may require licensing for compliance with export controls or sanctions regulations. 
    
    Experience: 
    Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
     

    Compensation and Benefits 
    Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.