Inside Sales - Industrial Valco

Responsibilities

• Listen, understand and clarify customer requirements and brand restrictions!


• Deliver professional quotations and solutions.


• Ensure information is, timely, accurate, reliable and competitive.


• Provide alternatives when the customers’ wants are not readily available.


• Treats others the way they want to be treated


• Follow up on significant daily quotations.


• Meet daily, weekly, monthly sales goals.


• Develop, study and possess superior product knowledge - be passionate!


• Expedite buyouts and proactively keep customers informed on lead time items.


• Proficiently utilize our computer system and be responsive to customer's needs.


• Deliver excellent customer service by expediting orders, resolving complaints, issuing RMA's and other informational requests pleasantly and expediently.


• Telemarketing new and existing customers.


• Advertise incoming new items


• Promote selling new items in inventory


• Have scheduled outside sales lunches to insure close relationships with key customers.


• Commits to assist team members in achieving team goals

Key Performance Criteria

• Meet individual sales goals.


• Adherence to company policy and procedures with a professional demeanor.


• Meet and exceed both internal and external customers’ expectations.


• Knowledge of IV's competitive advantages and enthusiasm for helping customers.


• Great attitude and passion to work with people and help them succeed

Personal Specification:

• Excellent Telephone manner.


• A strong team player with a competitive nature


• Works well under pressure with the ability to face difficult challenges.


• An amiable worker that is tolerant of diverse personalities


• Committed to continual product knowledge training and personal growth


• Punctual, timely and willing to work overtime as necessary.

Qualifications, Essential Knowledge & Experience

• Associates Degree Minimum Preferred


• 4 years of experience in industrial PVF sales (Not needed but a plus)


• Knowledge of all product offerings and appropriate application.


• Proficiency with MS Office applications – Word, Excel, Outlook and Internet


• Excellent interpersonal communication and organizational skills


• Able to manage own time without direct daily supervision.