Inside Sales Junior Project Manager Customer Service Rep

Thea Lighting and Controls, the lighting division of Thea Enterprises LLC. is seeking a lighting professional to join its Inside Sales team for inside sales support/customer service. In this role you will be responsible for providing exceptional customer service to the distribution channel and supporting the outside lighting sales team. Our inside sales team serves as the agent for our lighting distributors to the manufacturer as well as the representative of the lighting manufacturer to the distributors and supports the efforts of our specification and distributor sales teams.

THE RESPONSIBILITIES OF THE   POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Providing stock pricing/availability across our portfolio of manufacturers for stock/flow lighting products.
• order entry/processing, order follow-up, expediting and returns. Resolve concerns of both vendors and customers when issues        arise
• Being friendly, positive, articulate and mature with excellent written and verbal communication skills. 
• Increasing sales through exceptional customer   service and product knowledge
• Learning and absorbing new technical information   quickly 

IN   ORDER TO BE QUALIFIED FOR THIS ROLE, YOU MUST POSSESS THE FOLLOWING:

• 2+ years in the commercial lighting industry or related field in inside sales ideally with a distributor, agent or manufacturer 
•  Individuals must be highly organized and results oriented, with the ability to multi-task in a fast-paced environment   that is focused on growth, while adhering to the policies and procedures that   have been established by the manufacturer and within our organization.

THE   FOLLOWING SKILL SETS ARE PREFERRED BY THE BUSINESS UNIT:

• Must present a positive attitude and excellent communication skills
• Expertise with Outlook, Word, Excel, the   Internet, as well as the flexibility to learn and utilize in-house software   applications. Proficiency with Oasis a plus. 
• Experience in reviewing quotes, creating   submittal packages and processing purchase orders
• Strong customer service and sales skills - in   person and on the phone
• Keen attention to detail
• work well in a team environment and truly care about making a positive contribution to the success of our company.   

We offer benefits package that includes: Health Insurance, 401K plan and PTO.