Inside Sales Water

Our Company:

General Pacific, Inc, is one of the leading wholesale stocking distributors in the Northwest region of the U.S since 1965.  Our company is a utility distribution provider serving the electric, water, telephone, and communication utility markets.  We have been in business for over 50 years and have built a long-lasting relationship with our customers by providing them with quality products and value-added services. Our overall primary goal is the complete satisfaction of our utility customers.  Our company strives to maintain adverse and well-educated staff to serve our customer’s needs.

We are seeking to hire a candidate who can fulfill the Inside Sales Water (Fairview) positions in our growing company that offers benefits with opportunities to advance and learn alongside accomplished business leaders.

Primary Duties:

• Promotes and maintains corporate image through consistent and quality service and establishes and maintains positive working relationships with customers, vendors, and co-workers.


• Analyzes customer business opportunities and proactively recommends items needed by customers to increase customer satisfaction and improve transaction profitability.


• Generates new and repeat sales by providing customers with technical data on materials and products as needed and information on alternative materials and products when available.


• Recommends alternative products based on cost, availability, or specifications.


• Determines customer requirements and expectations to recommend specific products and solutions.


• Increases sales and average order size using cross-selling, up-selling, and add-on sales.


• Educates customers about terminology, features, and benefits of products to improve product-related sales and customer satisfaction.


• Contact manufacturers and representatives for pricing and availability as needed.


• Quotes prices and credit terms following standard procedures and prepares sales contracts for orders obtained.


• Requests, reviews, and signs bid and performance bonds when required.


• Accurately processes customer transactions.


• Order and monitor contract materials as required by the customer.


• Obtains freight rates when quoting freight-sensitive materials.


• Obtains accurate information from vendors relating to the shipment and expected delivery dates.


• Estimates dates of delivery to customers based on stock and delivery schedule provided by manufacturers.


• Monitor’s scheduled shipment dates to ensure timely delivery and confers with the Operations Manager, Director of Purchasing, Expediter, and vendors to expedite as needed.


• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints.


• Communicates to the Director of Purchasing any unexpected increases or decreases in demand for products.


• Fills requests for catalogs, information, or samples as needed.


• Liaises with Expediter to ensure return authorizations on time based on local stocking or manufacturer’s return policy and transmits to customer.


• Remains current on consumer preferences by attending sales meetings and vendor training and reading trade journals.


• Maintains databases of customer and vendor contacts, updating as necessary.


• Other duties are assigned as needed.

Qualifications:

• Has the ability to establish and maintain an effective working relationship with co-workers, customers, vendors, and the general public.


• Ability to establish priorities, work independently, multitask, and proceed with objectives without supervision.


• Knowledge of utility electrical and telecommunications systems and components is preferred but not required.


• Ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.


• Has the ability to interpret various instructions furnished in written, oral, diagram, or schedule form.


• Ability to define problems, collect data, establish facts, and draw valid conclusions.


• Capable of operating a PC and various software packages including, but not limited to, word processing, excel, e-mail, and internet applications.


• Capable of operating office equipment such as a printer, scanner, photocopier, and fax machine.


• Excellent verbal and written communication skills are preferred.

Benefits Include:

• Medical, Dental, and Vision Insurance - employee and their dependents


• Life and Disability Insurance


• Health Savings Account


• 401(k) Plan (15% Full Salary Employer Contribution, No Match Required)


• Paid Holidays


• Paid Vacation


• Paid Sick Leave


• Quarterly Bonus Program

For consideration, please apply to Division Manager Jason Vancleave ( [email protected] )

Please provide a resume and cover letter during the application process. 

We are an Equal Employment Opportunity (EEO) employer. For more information about us, please generalpacific.com