Instructional Technology & Student Support Coordinator

Mason Preparatory School is an independent Pre K-8 school dedicated to educating the whole child through strong relationships, academic excellence, and an engaging, student-centered learning environment. We are seeking an Instructional Technology Coordinator to serve as the bridge between teaching and technology at our school. This role blends instructional coaching with hands-on Tier-1 technology support, with responsibilities intentionally split across both areas. Working in close partnership with the Director of Technology, the Coordinator ensures that classroom technology functions reliably while also helping faculty integrate digital tools thoughtfully and effectively into teaching and learning. This is not a purely technical support position. It is a highly visible, relationship-driven role focused on empowering teachers, improving instructional workflows, and maintaining a responsive classroom technology environment.

Position Details:
Title: IT & Student Support Coordinator
Classification: Exempt (Salary)
Reports to: Director of Technology
Schedule: Full Time; 7:30 am - 3:30 pm 
Occasional evenings or weekends may be required for school events.

Qualifications:
Required

• Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Computer Information Systems, or a related field


• Experience in educational technology, classroom technology integration, or IT support


• Strong interpersonal and communication skills


• Ability to translate technical concepts into practical classroom application


• Experience supporting Google Workspace and learning management systems


• Strong organizational and documentation skills


• Ability to manage multiple priorities in a dynamic school environment

Preferred

• Experience spanning both classroom practice and end-user technology support


• Experience in a K–12 school environment


• Familiarity with Veracross, Google Classroom, and Promethean systems


• CompTIA A+ Certification or equivalent technical credential

Duties and Responsibilities:

• Provide one-on-one and small-group coaching to faculty on effective use of instructional technology


• Design and deliver professional development sessions on emerging tools and best practices


• Support faculty in using Veracross (SIS) and learning platforms, including Veracross LMS and/or Google Classroom


• Develop consistent LMS templates and course organization standards


• Assist teachers with grading workflows, assignments, feedback tools, and classroom communication systems


• Partner with faculty to co-plan technology-enhanced lessons


• Provide monthly faculty “What’s New” technology updates


• Develop documentation and short training resources to promote independence and consistency


• Provide Tier-1 troubleshooting for student and staff devices (Windows PCs, Chromebooks, iPads)


• Support classroom A/V systems, including Promethean boards and peripherals


• Assist with routine printing, copying, and classroom technology issues


• Respond to “How do I…” questions related to Google Workspace (Drive, Gmail, Classroom), Veracross, and other instructional tools


• Oversee day-to-day classroom technology functionality


• Perform routine checks of app rostering and integrations (including Clever, GoGuardian, and other educational platforms)


• Maintain documentation of recurring issues and solutions


• Supervise students utilizing approved testing accommodations during assessments, ensuring a quiet testing environment and adherence to accommodation guidelines in coordination with faculty and academic support staff.

What Success Looks Like:

• Teachers feel confident and supported in using instructional technology


• Classroom technology issues are resolved promptly and professionally


• LMS usage is organized and consistent across grade levels


• Faculty professional development is practical, relevant, and well-attended


• Technology initiatives are implemented smoothly and thoughtfully

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Interested candidates are encouraged to learn more about Mason Preparatory School by visiting our website https://www.masonprep.org/ to explore our mission, programs, and community. We look forward to connecting with you!