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Insurance Follow Up Representative I

salary Salary :

$15 - 17 hourly

Job Description - Insurance Follow Up Representative I

Description

Pay: $15-$17/hr


The Insurance Follow Up Rep is responsible for various tasks in the accounts receivables reconciliation process.



Responsibilities
  • Responsible for the accounts receivables reconciliation process for patient accounts including but not limited to: examining, correcting and consistently updating patient health information to ensure accurate insurance payment/follow-up and applying appropriate contractual allowances.
  • Resolves patient and insurance carrier inquiries in a timely manner to avoid increasing A/R days.
  • Uses on-line systems provided by multiple payers to verify eligibility and benefits as well as checking claim status appropriately.
  • Makes telephone calls to the payer to ensure receipt of claims filing and payment on submitted claims.
  • Maintains appropriate/consistent documentation on accounts worked utilizing the accounts receivables work listing or patient accounting system.
  • Identifies non-payment trends by payer and notify management and comes to the table with potential solutions to these non-payment trends.
  • Applies proper account management principles to accounts to ensure accurate follow up.


Qualifications

Minimum Education

  • High School Diploma or Equivalent Required


Minimum Work Experience 

  • 6 months Relevant revenue cycle experience Required
  • Experience with health care insurance collections Preferred


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