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Intake & Administrative Assistant

Job Description - Intake & Administrative Assistant

Beal Law Firm, PLLC — Southlake, Texas



Full-Time | Entry Level | $14.00–$15.00 per hour + Excellent Benefits



Beal Law Firm is seeking an energetic, personable, and highly organized Intake & Administrative Assistant to join our Southlake office.



We are an established Family Law Firm with more than 30 years of experience helping people through divorce, custody disputes, and other difficult family-law matters. Our office is fast-paced, professional, and client-focused.



This is an excellent opportunity for someone who enjoys working with people, communicates well, pays close attention to detail, and wants to gain meaningful experience in a professional law-office environment.



What You’ll Do



A major part of this position involves new-client intake. You will often be one of the first people a potential client speaks with when contacting our firm.



Many of the people who call us are going through one of the most stressful periods of their lives. We therefore need someone who genuinely enjoys helping people and who can combine empathy and patience with professionalism, accuracy, and good judgment.



Responsibilities may include:




  • Speaking with prospective clients by telephone and in person

  • Gathering and accurately documenting information regarding potential new cases

  • Scheduling consultations and following up with prospective clients

  • Answering and routing telephone calls

  • Greeting and assisting clients and visitors

  • Maintaining accurate electronic and paper records

  • Assisting attorneys and other staff with administrative projects

  • Assisting with basic legal-assistant or paralegal-related work as trained

  • Assisting with client communications and marketing projects

  • Helping with other office responsibilities as needed


This is a varied position. We are looking for someone who enjoys staying busy, learning new things, and helping wherever needed.



Who We’re Looking For



The ideal candidate:




  • Enjoys talking with and helping people

  • Has excellent telephone and interpersonal skills

  • Is friendly, confident, and professional

  • Has exceptional attention to detail

  • Communicates clearly and accurately

  • Is dependable and punctual

  • Takes initiative and does not need constant supervision

  • Can work independently and exercise sound judgment

  • Is comfortable working in a busy professional environment

  • Understands the importance of confidentiality

  • Can remain calm and professional when dealing with people under stress

  • Maintains a consistently professional appearance and demeanor

  • Is a self-starter who takes pride in doing excellent work



A background or interest in psychology, counseling, social work, communications, criminal justice, or another people-oriented field may be particularly helpful, but is not required.



Experience & Education



Legal experience is preferred but not required. We are willing to train the right person.


Office, reception, customer-service, or other professional experience is helpful but not required.


A bachelor’s degree, college coursework, or similar educational background is a plus, but not required.


We are more interested in finding someone who is bright, dependable, personable, hardworking, detail-oriented, and eager to learn than someone who simply checks boxes on a resume.


Schedule



The planned work schedule for this position is 10:30 a.m. to 7:30 p.m., Monday through Friday.


Applicants should be comfortable with and specifically interested in working a later-than-traditional office schedule.


The position will generally require approximately 40–45 hours per week, and some flexibility may occasionally be needed depending upon client and firm needs. This may include arriving somewhat earlier, staying somewhat later, or adjusting hours from time to time.


Compensation



$14.00–$15.00 per hour
, depending upon experience and qualifications.



Benefits



Although this is an entry-level position, Beal Law Firm offers a benefits package that is unusual for many entry-level jobs.


Benefits include:



  • 100% employer-paid health insurance for the employee under a comprehensive health-insurance plan, beginning after approximately two months of employment

  • 401(k) retirement plan with a 3% employer contribution — even if the employee contributes nothing

  • Employer-provided Short-Term Disability Insurance

  • Employer-provided Long-Term Disability Insurance

  • Employer-provided Life Insurance

  • Paid time off in accordance with firm policy

  • Opportunities for discretionary bonuses throughout the year

  • Firm-paid lunches, team meals, and other occasional employee benefits and activities



Location



Southlake, Texas



About Beal Law Firm



Beal Law Firm is a Texas family law firm with a history of more than 30 years. We believe in excellent client service, hard work, professionalism, personal responsibility, and treating people well.



For the right person, this is an opportunity to do much more than answer phones or perform routine office work. You will learn how a professional law firm operates, interact with attorneys and clients, develop valuable professional skills, and become an important part of our team.



If you are smart, personable, hardworking, organized, genuinely enjoy helping people, and are comfortable with a 10:30 a.m. to 7:30 p.m. weekday schedule, we would like to hear from you.

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