Intake Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Intake Coordinator

Location: Rochester, NY (on site)

Pay: $55,000.00 - $60,000.00 per year

***The position is based on site at our Rochester, NY office (Mon-Fri).

Job description:

Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day.

Description:

The Intake Coordinator serves as the point of contact through the intake and admissions process leading to start of care. This person will work closely with referral sources, account managers, personal care services team, and provider relations to ensure all tasks are efficiently completed associated with the enrollment process.

Responsibilities:

• Serves as the point of contact for new/prospective clients
• Obtains initial authorization for care from respected parties- insurance companies
• Refers to scheduling department need for coverage
• Answers phones from referral sources for intakes
• Reports back to referral source status of start of care
• Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in employee assigned to case and any unsatisfactory performance
• Communicates regularly with members of the recruitment, staffing coordination, and clinical team(s)

Qualifications:

• Bachelors Degree in healthcare or related field strongly preferred
• Excellent organizational and time-management skills
• Experience in a fast-paced healthcare/office environment
• Strong communication and interpersonal skills
• Attention to detail with problem solving skills
• Strong customer service background

Benefits:

• 401(k)
• Health Insurance
• Dental/Vision
• Aflac
• Paid time off

Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Home Health

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Intake: 1 year (Required)
• Medical terminology: 2 years (Required)
• Home & community care: 2 years (Required)

Work Location: In person

CORPWKD

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!