Job Description - Intake Specialist


Intake Specialist – ABA Services


Location: Highland Park, NJ – In Office
Schedule: Sunday 9:00 AM–1:00 PM | Monday–Friday 4:00 PM–7:00/8:00 PM
Position: Part-Time with Potential to Grow into Full-Time
Spanish Speaking: A Plus


Circle Care Services is looking for a friendly, organized, and motivated Intake Specialist to join our team. This role is perfect for someone who enjoys working with families, communicates well, and can help guide parents through the process of getting ABA services started for their child.


Responsibilities




  • Serve as a welcoming first point of contact for new families interested in ABA services




  • Speak with parents to understand their needs and explain the intake and enrollment process




  • Follow up consistently with families to keep the intake process moving




  • Collect required documents and information from parents




  • Assist families with completing intake paperwork




  • Coordinate with internal teams to help move children toward starting services




  • Keep intake information and statuses accurate and up to date




  • Respond to parent questions by phone, text, and email




  • Provide a warm, helpful, and professional experience from the family's first interaction with Circle Care




What We're Looking For




  • Excellent communication and people skills




  • Warm, patient, and comfortable speaking with parents




  • Strong follow-through and attention to detail




  • Organized and able to manage multiple families at different stages of the intake process




  • Comfortable working on the phone and following up frequently




  • Able to work independently and take ownership of getting things done




  • Spanish speaking is a plus




  • Experience in healthcare, ABA, customer service, intake, or a related field is a plus, but not required




Schedule


Sunday: 9:00 AM–1:00 PM
Monday–Friday: Approximately 4:00 PM–7:00/8:00 PM


This is an in-office position in Highland Park, NJ. The role will begin part-time, with the potential to grow into a full-time position.


If you're personable, organized, persistent, and enjoy helping families navigate the process of getting the services they need, we'd love to hear from you.


$20 - $26 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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