Intake Specialist - Home Care

The Intake Specialist position is responsible for the intake and processing of new referrals in accordance with organization standards. This position is responsible for assembling information concerning a patient’s clinical background and referral needs, assesses quality of referral documents and provides appropriate clinical information to RN Case Managers for admission.  

About Us:

Join Ecumen, a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, we proudly rank as Minnesota’s 8th largest senior living organization. Be part of a team that makes a meaningful impact, supporting our mission to serve older adults, while fostering inclusivity and belonging in everything we do. 

Opportunity Details: 

• Schedule: Full-Time 80hrs bi-weekly - M-F 8am-4:30pm - Weekend rotation on Saturdays 8am-4:30pm for a short time


• Pay: The targeted pay range for this job is $25.50-$29.00 per hour.


• Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education.


• Team members working full-time are eligible for medical, dental, vision, disability, paid time off for Sick & Safe time, paid holidays, mileage reimbursement, an Employee Assistance Program, and other well-being resources. Learn more at https://www.ecumen.org/find-a-career/benefits/.

Essential Job Responsibilities:

1. Coordinates the intake of patient information to ensure timely admissions, treatment, interventions and resource utilization in compliance with policies, procedures and regulatory requirements ensuring timely and effective patient care.


2. Verifies patient payer sources and schedules all hospice and home care admissions in software system and ensures accuracy of information.


3. Responsible for coordination of all patient care; coordinates care and services with other departments/providers from the time of referral to discharge.


4. Assumes added responsibility for special projects, administrative functions as directed and follows through with timely completion of the project.


5. Performs other duties as assigned.

Minimum Required Qualifications:

• High School graduate or GED


• Two years related experience in Medicare Home Care/Hospice coordination


• Ability to communicate effectively in both verbal and written formats


• Proficient with Microsoft Office Suite


• Able to follow all safety rules, regulations, policies and procedures of the facility including but not limited to:  Vulnerable Adult and Abuse Policy, Resident’s Bill of Rights, OSHA, Universal Precaution, AWAIR, Right to know, and MSDS

Preferred Qualifications:

• Licensed Practice Nurse or Bachelor’s Degree in Health Information Management