Intake Support Specialist of Vocational Services

At employU, our culture is EPIC.It’s not just a buzzword; it’s how we show up every day for our team and the community we serve.
employU Values Statement — EPIC

Empowerment – We give every person the tools, support, and confidence to chart their own career path. 

Passion – Energy and enthusiasm drive us to exceed expectations and change lives. 

Integrity – Honesty, transparency, and ethical decision-making guide everything we do. 

Commitment – We invest in long-term partnerships with clients, employers, and one another to ensure shared success.

Looking for meaningful work with a team that lives its values? You’ll fit right in at employU. Join our team!

A flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance—this is what you can expect working at employU.

Our team works within the disability community to empower our customers with the knowledge, connections, and confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those seeking career advancement.

Full-time employees are offered:

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Paid Time Off
• Paid Holidays
• Bonus Potential (eligible positions)
• Flexible work schedule for exceptional work/life balance
• Pet Insurance

Part-time employees may be offered:

• Dental Insurance
• Vision Insurance
• 401(k) Plan
• Paid Time Off
• Paid Holidays
• Basic Life Insurance
• Employee Assistance Program (EAP)
• Flexible work schedule for exceptional work/life balance
• Pet Insurance

Want to get a glimpse into the employU atmosphere? Watch this video: https://youtu.be/K6Hf9jusJlA

This is an in-office, benefits-eligible position starting at $16.00 per hour, plus bonus.

POSITION SUMMARY
The Admin Support of Vocational Services position assists with the efficient operation of the Vocational Services program by performing a variety of clerical and administrative tasks such as coordinating client intakes, completing payroll onboarding and associated paperwork.

ESSENTIAL FUNCTIONS
Reasonable Accommodations StatementTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Completes initial intake referrals via in-person, online or by phone as needed.
• Completes all plans in electronic system and reviews services at intake with client and parent; uploads associated intake documents into database to include all plans or any other documentation provided at client intake.
• Enters all client information at intake into database and completes onboarding paperwork and processes.
• Reviews and writes Monthly Progress Notes and notifies the appropriate staff member when the note is ready to be submitted.
• Scans caseload files for missed client contacts for each area; notifies the appropriate staff member of any missed clients.
• Contacts clients who are disengaged and communicates by sending follow-ups to appropriate staff member.
• Enters Memorandum of Understanding (MOU) documents for businesses into database and ensures information is accurately entered; ensures MOU’s are renewed with the business.
• Drives clients to various locations as needed.
• Completes other assigned tasks as directed.

POSITION QUALIFICATIONSCompetency Statement(s)

• Job Knowledge
• Interpersonal Skills
• Customer Service Skills
• Communication
• Organizational Skills
• Working Independently
• Time Management

SKILLS & ABILITIESEducation:

• High School diploma required; some college including a degree in any field preferred.

Experience:

• No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred.

Computer Skills: Proficient with Microsoft Suite, Adobe and web-based database systems;CRM experience preferred.

Background Screening Requirement:This position requires a level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse.Applicants can learn more about the screening process by visiting:https://info.flclearinghouse.com

Other Requirements:

• Open availability required: must be available during days, evenings and weekends to work around students' school schedule.
• Must have reliable transportation, a valid driver’s license, auto registration, auto insurance coverage-minimum (bodily injury $50,000 per person/$100,000 per accident).
• Bilingual is a plus (English / Spanish); ASL is a plus.
• Confidentiality and the ability to manage multiple deadlines is required.
• Must have own computer, printer, smartphone with data plan, and high-speed internet connection.

SUPERVISION: No supervisory responsibilities.
TRAVEL: No travel required. This is an in-office position based in Tampa, Florida.
PHYSICAL DEMANDS AND WORKING ENVIRONMENTThese conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Office environment and in the field at various business locations.

Physical: Standing, walking, reaching and prolonged periods sitting while driving andworking on a computer. Must be able to lift up to 10 pounds as needed.
Vision: See in the normal visual range with or without correction; vision sufficient to readcomputer screens and printed documents.
Hearing: Hear within the normal audio range with or without correction.