Intake/Referral Coordinator

Join Our Caring Community!
At We Care Home Health, were more than just a healthcare provider were a team of compassionate professionals dedicated to supporting one another while delivering exceptional care to our patients. Every member of our team plays a vital role in our success, and we cultivate a positive, empowering culture that enables you to thrive both professionally and personally.

Why Youll Love Being Part of Our Team
At We Care Home Health, youll experience a collaborative, supportive environment where your contributions are valued. If you have strong organizational skills, enjoy connecting with people, and want to be part of a team that makes a real difference in the lives of others, this is the perfect opportunity for you!

The Role
We are seeking a detail-oriented and proactive Intake/Referral Coordinator to join our team. In this vital role, you will serve as the initial point of contact for new referrals, ensuring seamless transitions into our care. Your work will help us connect patients to the services they need, contributing to the quality care and support that We Care Home Health is known for.

What You'll Be Doing

• Receive, evaluate, and process all incoming referrals with accuracy and efficiency.
• Complete referral documentation, including medical and demographic information.
• Verify insurance coverage and obtain prior authorizations from third-party payers.
• Coordinate with clinical and scheduling teams to ensure timely initiation of care.
• Act as a resource for families, clients, and referral sources, providing information on available services and coverage options.
• Maintain accurate logs, files, and records to ensure compliance and follow-up on unresolved coverage issues.
• Collaborate with internal teams, including marketing, clinical, and accounting staff, to educate on insurance benefits, resources, and community support.
• Participate in quality improvement activities to enhance the intake/referral process.

What Makes You a Great Fit

• Minimum of one year of experience in intake, referrals, insurance authorizations, or a related role preferred.
• Familiarity with community resources, Medicare/state regulations, and third-party/private payer reimbursement criteria.
• Excellent communication skills (verbal and written), with a focus on professionalism and teamwork.
• Strong attention to detail, critical thinking, and time management skills.
• Ability to work independently while managing multiple tasks efficiently.
• Proficiency in computer data entry and documentation.

What's In It For You?

• A supportive, team-oriented work environment that values your contributions.
• Opportunities for growth and professional development.
• The chance to play a key role in connecting patients and families to essential home care services.
• Competitive pay and a meaningful, rewarding work experience.

At We Care Home Health, we are committed to creating an environment where our team feels empowered, supported, and valued every step of the way. Come be part of a team that cares for you as much as you care for others!

We Care Home Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.