Intake/Triage Nurse - Weekend - Hospice

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Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

LV HOME CARE AND HOSPICE

HOSPICE INTAKE/TRIAGE NURSE - WEEKENDS

Partial remote position for local candidates only

Summary
Coordinates referrals and physician orders for patients discharging to Hospice services. Facilitates communication between staff, referral sources, insurance companies, and physicians. Performs phone triage, data/order entry, patient/staff scheduling, and other clinical tasks related to the provision of patient care. Provides clinical support to the hospice team by assisting in the coordination of patient care services.

Job Duties

• Collects data and evaluates patient appropriateness for Hospice Services through prescreening and communication with healthcare team members, and facilitates patient transition to appropriate level of hospice care.
• Triages patient/caregiver phone calls utilizing critical thinking skills and sound clinical judgement.
• Performs data/order entry, patient/staff scheduling, and other clinical tasks related to the provision of patient care.
• Provides hand-off communication to members of the care team as appropriate regarding triage information, patient status updates, and patients who require a follow up visit or a phone call.

Minimum Qualifications

• Specialized Diploma NLN approved/accredited nursing program
• 1 year nursing experience in a healthcare setting and
• 1 year direct nursing care experience
• Demonstrates knowledge and ability to care for patients based on the population served
• Demonstrates critical thinking skills and sound clinical judgement
• Demonstrates analytical and problem-solving skills
• Ability to perform duties with accuracy and attention to detail
• Demonstrates excellent verbal and written communication skills
• Demonstrates excellent customer service skills
• Demonstrates team behaviors and the ability to work independently
• Demonstrates proficiency in basic computer skills
• Demonstrates excellent time management, organization, and prioritization skills to manage a heavy workload
• Ability to multitask and work with multiple interruptions
• Ability to adapt to changing priorities
• Demonstrates evidence of competency as per department/unit specific competency assessment criteria
• Knowledge of agency and network clinical policies, procedures, and resource materials
• BLS - Basic Life Support AHA - American Heart Association Within 30 Days and
• RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire and
• DL - Driver's License_PA - State of Pennsylvania Upon Hire or
• DL - Driver's License_NJ - State of New Jersey Upon Hire

Preferred Qualifications

• Associate’s Degree Nursing or
• Bachelor’s Degree Nursing
• 1 year home health/hospice experience or
• Less than 1 year nursing experience in a clinical office setting or
• Less than 1 year nursing experience performing phone triage
• CHPN - Certified Hospice and Palliative Nurse - Hospice and Palliative Nurses Association within 3 Years

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

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