Internal New/Used Service advisor

Chevrolet of Milford, CT seeks an Internal Service Advisor to move used vehicles, trade-ins, and dealership-owned cars through the service process and onto the sales lot.

This internal, non-customer-facing role partners with Service, Parts, Sales and Used Cars to ensure inspections, repairs, and reconditioning are completed quickly, accurately, and documented in the DMS. Saturday availability may be required.

Responsibilities:

• Responsible for writing internal service repair orders for used cars, creating estimates, dispatching this type of work into the shop for the technician to work on, and/or sublet repairs when necessary


• Maintains and creates XTIME/ASR/ DMS Reynolds & Reynolds estimates for the Used Car Manager to approve work to be completed on the stock units


• Responsible for writing warranty PDI repair orders for new stock units arriving from the factory


• Coordinate with sales managers and service manager accurate estimates of repair/maintenance costs


• Adherence to dealership policy on customer vehicle care and operation


• Follow up on each repair and keep sales managers and service manager informed of progress


• Inspect repair quality and ensure that all work is complete


• Keep Service Manager informed of all problems and potential problems


• Open and close repair order 


• create proper estimates 


• physically inspect vehicles with the techs


• Manage workflow 


• create pictures and videos repaired 


• knowledge of used and new vehicle process


• Monitoring the location of all inventories throughout several locations


• Knowledge of Service Advisor 


• Preform clerical duties as needed


• Manage internal vehicles from beginning to end

Available Benefits:

• Medical insurance


• Dental insurance


• Vision insurance


• 401(k) retirement plan


• Flexible spending accounts


• Paid time off


• Company-paid factory training


• Employee discounts

Come join our fast growing Tantillo Auto Group family at Chevrolet of Milford