The Internet Sales Representative is responsible for managing and converting online leads into vehicle sales. This role serves as the first point of contact for customers who submit inquiries through the dealership’s website, third-party lead providers, and digital marketing channels. Success in this position requires excellent communication skills, strong follow-up discipline, and a customer-focused approach to sales.
JOB TITLE: Internet Sales Representative
REPORTS TO: Sales Manager
LOCATION: Loveland, OH
A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES:
Respond promptly and professionally to all internet, email, chat, text, and phone inquiries
Qualify leads to understand customer needs, preferences, timeline, and budget
Maintain consistent follow-up with prospects using the dealership CRM
Present vehicle information, pricing, incentives, and financing options accurately
Track and document all customer interactions and lead activity in the CRM
Meet or exceed individual and team sales and appointment goals
Provide an exceptional customer experience throughout the buying process
Stay knowledgeable about current inventory, promotions, and manufacturer programs
WE’RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS:
High school diploma or equivalent (college coursework is a plus)
Previous automotive sales, internet sales, or customer service experience preferred
Strong written and verbal communication skills
Comfortable communicating via phone, email, text, and digital platforms
Ability to multitask and manage a high volume of leads
Proficient with computers, CRM systems, and basic office software
Self-motivated, goal-driven, and able to work independently and as part of a team
Professional appearance and positive attitude
Valid driver's license
HERE’S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES):
- Medical, dental, and vision benefits
- Voluntary benefits available
- Car Demo Program
- Paid time off upon hire
- Paid company holidays
- 401(k) with employer match
- Growth potential
- Automotive discounts
IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION:
An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability, please contact our Human Resources department at 513-761-1111. McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.
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