Internet Support Technician - St. George

InfoWest is looking to fill a full and/or part-time technical support position in our St. George, UT Office.

Full-time Benefits include:

• 401(k) with employer match


• Health insurance


• Monthly bonus pool


• Family-friendly, stable company culture
  

Job responsibilities include:

• Supporting customers on the phone, via email, and in person


• Troubleshooting problems related to Wi-Fi, Voice over IP, Email Sending/Receiving, and more


• Troubleshooting problems with customer computers, iPads, tablets, and phones in-office and at home.


• Routine configuration and testing of InfoWest and customer equipment and radios

Job requirements are:

• Computer and Network troubleshooting experience (software and hardware)


• Self-motivated


• Excellent people skills.


• A willingness and passion to learn new skills.


• The ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment


• Strong communication skills not only in face-to-face interactions but also on the phone and via email


• The ability to self-manage, requiring minimal supervision


• Customer service experience is a plus.
  


• Willing to work weekends (Saturday / Sunday)

Pre-employment background check is required.

Random drug testing.

Job Types: Full-time

Starting Wage: $15.00 to $16.00 /hour DOE