IT Engineer

IT Engineer

Location: Los Angeles / San Fernando Valley / Orange County Area

Job Type: Full Time - Hybrid

Pay Range: $80,000 - $100,000 DOE + Bonus

Generation IX is a Los Angeles IT provider. For over 20-years, they have been a rare “live and local” player in the SMB technology market. While they thrive in the modern and ever-changing IT world, they are old-fashioned at heart. They look at “the person first, then their technical aptitude”. Understanding people is the top priority in bringing on the right talent to join their well-established and growing team. They truly encompass their core values of honesty, transparency, loyalty, and relationships with both their employees and their clients. Their offices are in Culver City and their clients are mostly in and around Los Angeles, San Fernando Valley, and Orange County.

General Summary:

Generation IX is looking to hire an IT Engineer with an emphasis on all things Modern Cloud. The ideal candidate will have experience designing and migrating systems from on-premise to the cloud, have strong hands-on experience supporting and troubleshooting Office 365 issues, extensive networking experience, have managed an enterprise using Intune, know all things Azure, and be a well-rounded security expert as it relates to the modern distributed workforce. Additionally, this position will act as a project lead on their high-tech team working with other technicians and engineers to successfully see projects through from initiation to completion.

Responsibilities, Skills, and Abilities:

• Strong experience in implementing, monitoring, and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network, and Security


• Strong experience in implementation and administration of Microsoft 365 services including Exchange Online, Sharepoint/OneDrive, and Teams.


• Experience with Office 365 Advance Threat Protection


• Management of SSO and MFA solutions (Azure MFA, Duo)


• Strong knowledge of email retention and litigation hold processes.


• Strong knowledge of Backup, Restore, Recovery, and high availability strategies for Microsoft Azure environments.


• Strong knowledge of IaaS and PaaS services


• Windows Server and SQL database creation, configuration, upgrade, migration and patching


• Experience in troubleshooting and resolving Azure environment performance issues, connectivity issues, security issues, etc.


• Ability to identify and troubleshoot Azure server and SQL database-related CPU, memory, I/O, disk space, and other resources


• Strong understanding and background of working with a complex Active Directory, Azure AD, LDAP and the requirement of strictly following standards, procedures, and processes


• Advanced knowledge of DNS, DHCP, Kerberos, and Windows Authentication


• Knowledge of network protocols such as DNS, SMTP, SNMP, SSH, SFTP


• Knowledge of Network and TCP/IP routing/subnetting.


• Knowledge of Windows operating systems.


• Experience managing enterprise endpoints using Microsoft Intune


• Working knowledge of VPN connectivity and client troubleshooting.


• Excellent PowerShell skills


• Experience with Azure AD, Active Directory including managing/maintaining GPOs

What You Need To Know:

• Job is a combination of remote, client offices and Generation IX office.


• Gen IX works in both Windows and Mac environments.


• Compensation is competitive and with great benefits.


• We encourage/expect individual training as well as mentoring from other engineers.

Requirements:

• Associates degree and industry certifications preferred


• 3+ years of Microsoft Azure AD, Windows/Office 365, and Microsoft Intune experience


• 2+ years of Sharepoint Online


• Knowledge of tools like Connectwise Automate or Autotask, monitoring software, endpoint management etc. is a plus.


• Some afterhours and weekend work may be required


• Traveling to the office and client locations as needed


• CA Driver’s license in good standing


• Reliable vehicle

Benefits: Medical, dental, vision, life insurance, 401K plan, PTO and holidays, flexible work schedule, referral program, FSA, a people first environment, and so much more.

Non-Discrimination Policy

In accordance with federal and state equal opportunity laws, qualified Candidate(s) will be presented to Client (s) without regard to race, color, religion, marital status, national origin, sex, age, physical disability, or medical condition.

Disclaimer

Job summary, requirements, skills, duties, and benefits are not limited to those listed here and are subject to change.