Anderson University’s Office of Information Technology invites applications for the role of full-time IT Enterprise and Cloud Software Support Specialist. Anderson University is an innovative, entrepreneurial, premier comprehensive, liberal arts university affiliated with the South Carolina Baptist Convention. The university seeks candidates with a strong Christian value system, lifestyle, and commitment to the integration of faith and learning.

The IT Enterprise and Cloud Software Support Specialist provides technical and functional support for enterprise and cloud-based software applications used across the University. This role partners closely with faculty, staff, campus departments, IT teams, and third-party vendors to ensure applications are reliable, secure, and effectively support teaching, learning, and administrative operations. Additionally, this position will troubleshoot application issues, support cloud and SaaS platforms, assist with software configuration and lifecycle management, respond to support requests, and provide user guidance, documentation, and training to promote successful technology adoption. The position also assists with testing software updates, resolving access and authentication issues, and identifying opportunities to improve support processes, services, and the overall user experience.

Knowledge equivalent to that gained through a bachelor’s degree in information technology, information systems or related field along with 2-4 years of equivalent experience in supporting software applications, cloud-based or SaaS platforms is required. Prior work experience in an enterprise of higher education environment is desired. Strong customer service, organization, and communication skills, and familiarity with identity and access management concepts is preferred. Demonstrated ability to prioritize and complete simultaneous projects within a deadline, and a commitment to Anderson University’s Christ-centered mission and community is essential.

About our Commitment to Fairness in Employment

Anderson University does not unlawfully discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, religion, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under the local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University-administered programs. As a Christian institution of higher education, Anderson University is entitled to certain religious accommodations under federal and state law, including Title IX of the Education Amendments Act and Title VII of the Civil Rights Act. For questions or concerns contact the Office of Human Resources at [email protected].