IT Project Manager - ERP

About the job

Position: Senior IT Project Manager – ERP & Enterprise Systems (Manufacturing)

Location: Philadelphia, PA

Reports To: CFO

Job Summary

The Senior IT Project Manager – ERP & Enterprise Systems is responsible for leading, planning, and executing enterprise-wide IT initiatives with a strong emphasis on ERP systems, manufacturing operations, and data-driven platforms. This role serves as the primary owner of Microsoft Dynamics 365 (D365) and related enterprise applications, ensuring systems are scalable, secure, and aligned with business objectives.

This position combines hands-on ERP system knowledge, IT systems and application oversight, and formal project management leadership to deliver technology solutions across manufacturing, finance, operations, and supply chain functions. This role requires deep experience managing cross-functional stakeholders, external vendors, and technical teams while driving system modernization, optimization, and continuous improvement.

Manufacturing ERP experience is mandatory.

Key Responsibilities

Project & Program Management

• Lead end-to-end project management for ERP, IT systems, and enterprise application initiatives, from planning and requirements gathering through deployment and post-implementation support.
• Own project scope, schedules, budgets, resource planning, risk management, and change control using formal project management methodologies.
• Develop and maintain detailed project plans, status reports, KPIs, and executive dashboards.
• Ensure alignment between business objectives, IT strategy, and system deliverables.
• Serve as the primary liaison between business stakeholders, IT, vendors, and system integrators.
• Enforce governance standards, documentation requirements, and compliance with internal controls.

• Own the overall health, performance, and roadmap of Microsoft Dynamics 365 (Finance, Supply Chain, and Manufacturing modules).
• Manage the full D365 environment lifecycle using Microsoft Lifecycle Services (LCS), Azure DevOps, and Power Platform Admin Center.
• Oversee and coordinate ERP system upgrades, patches, quality updates, and releases. Direct ERP configuration, enhancements, integrations, and custom development (X++, integrations, Power Platform). Ensure ERP supports core manufacturing operations including production, MRP, inventory, procurement, costing, and quality. Lead ERP troubleshooting, root cause analysis, and Tier 3 issue resolution.

• Partner with manufacturing, operations, and supply chain teams to optimize ERP and shop floor system usage.
• Support and integrate manufacturing data systems, including PIMS (Plant Information Management Systems) and DAMMS.
• Ensure system reliability and accuracy for production reporting, scheduling, inventory management, and compliance.
• Translate manufacturing requirements into technical and functional system solutions.

• Drive data strategy and reporting capabilities across ERP and manufacturing systems.
• Lead development and maintenance of dashboards and reports using Power BI and ERP reporting tools.
• Ensure data integrity, governance, and consistency across enterprise systems.
• Support executive and operational reporting needs with actionable insights.

• Design and enforce ERP and system security using role-based access control (RBAC) and segregation of duties (SoD)
• Manage user access, licensing, onboarding, and offboarding
• Conduct security audits and ensure compliance with internal policies and regulatory requirements (e.g., SOX, GDPR, CCPA where applicable

• Manage relationships with Microsoft partners, ERP vendors, system integrators, and consultants.
• Lead vendor selection, contract oversight, and performance management
• Ensure external partners deliver on scope, timeline, quality, and budget commitments

• Bachelor’s degree in information technology, Computer Science, Engineering, Business, or a related field

• 8–10 years of progressive experience in IT systems, ERP platforms, and enterprise applications
• Significant hands-on experience with Microsoft Dynamics 365 (Finance & Operations / Supply Chain)
• Manufacturing industry experience is mandatory, including ERP support of manufacturing operations
• Proven experience leading complex, cross-functional IT and ERP project

• Certified Project Manager (CPM) or equivalent project management certification.
• Strong experience applying structured project management methodologies (Agile, Waterfall, or hybrid)

• ERP development and support experience
• Knowledge of IT systems and application programming concept
• Experience with Power BI, data systems, and reporting platform
• Familiarity with PIMS, DAMMS, and manufacturing data environments
• Strong integration, data flow, and system architecture understanding

• Excellent stakeholder management and communication skills
• Ability to translate technical concepts into business-focused outcomes
• Proven ability to lead teams, influence decisions, and drive accountability

• Microsoft certifications (e.g., MB-300, MB-310, MB-920)
• ERP implementation and transformation experience
• Experience with SQL Server, SSRS reporting, or X++ code deployment
• Familiarity with Agile/Scrum methodologies for project delivery
• Experience with Azure services, integrations, and DevOps.
• Experience supporting regulated or highly controlled manufacturing environments.