IT Specialist

About Us: Synergy Family Services is a dynamic and growing outpatient mental health clinic and psychiatric rehabilitation program committed to delivering exceptional care. We are expanding our team to include an IT Specialist who can support our technological infrastructure and help integrate artificial intelligence (AI) solutions tailored to the healthcare industry.
 


Key Responsibilities:
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      * Troubleshoot EHR systems, ensuring compliance with healthcare regulations like HIPAA. 

      * Ensure system security and integrity through proper configurations, regular updates, and backups. 

      * Train staff on effective use of healthcare IT tools, including EHR systems, AI solutions, and telehealth platforms.

 * Create custom reports

Qualifications:

Education and Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).


• At least 2 years of experience in IT roles, with a focus on healthcare technology and compliance.


• Experience with EHR system-Credible
  

Technical Skills

• Strong knowledge of IT infrastructure, including servers, cloud services, and networks.


• Expertise in telehealth technology, remote patient monitoring, and mobile health applications.

• Strong communication skills to explain technical concepts to non-technical staff.


• Team player with excellent problem-solving and critical-thinking skills.