IT Specialist

IT Specialist
Technology Team | Bridgman, MI | Hybrid

Reports to: VP of Research & Development
Schedule: 3 days onsite / 2 remote


B&L Information Systems is looking for an IT Specialist to join our team in Bridgman, MI. Does this sound like you? Do you assess and solve problems on your own. Are you curious by nature and confident in your skills. Do you look at an issue from several angles, evaluate it critically, and design a fix that is practical as well as inventive. Do you also work well with other people toward a shared goal. AI is part of the regular work here. You'll use AI tools to do your own job faster, and build AI tools that help the business grow. If this is you..... we are looking to connect and discuss your career opportunities at B&L Information Systems, LLC.

About Us

B&L Information Systems, LLC (B&L) has been a leading provider of Enterprise Resource Planning (ERP) software for the foundry and die casting industries since 1976. We are headquartered in Bridgman, MI.

We provide reliable SaaS technology and industry-developed solutions, backed by a highly experienced team of business professionals.

Job Summary

As an IT Specialist at B&L, you'll play a pivotal role in supporting and maintaining our local infrastructure and the B&L Cloud. The B&L Cloud runs our Odyssey ERP software. This role suits someone dedicated to the IT craft who seeks out new technologies with a curious mind and a desire to learn.

Your responsibilities include the configuration, operation, and administration of network and cloud server hardware and software. You'll assist the Technology Team's engineers with managing new and existing systems, so that Odyssey ERP stays secure and highly performant. You'll use AI tools to manage B&L's infrastructure more effectively, and support the use of AI across the company.

You'll also build and maintain the tools and scripts that support B&L's internal and external systems, using modern application and database programming.

Key Responsibilities

- Provide technical support to customers who use Odyssey ERP.
- Perform Odyssey ERP software upgrades to customer systems.
- Manage, support, and maintain internal systems and computers used by B&L employees.
- Manage, support, and troubleshoot customer database systems.
- Assist in the configuration, monitoring, and optimization of internal and cloud network infrastructure for performance, availability, low maintenance, and reasonable cost.
- Analyze, recommend, and evaluate new hardware, software, and communications products for network compatibility and applicability.
- Design and build tools and applications that support the management of the B&L Cloud and Odyssey ERP.
- Develop, maintain, and update a library of technical documentation.
- Assist in training other employees on internal technology systems.
- Learn new tools and technologies, both independently and through instruction.

Required Skills and Experience

- 2+ years of related work experience.
- Associate's degree in information technology or equivalent experience.
- Demonstrable ability to write in PowerShell, Python, or another scripting language.
- Demonstrable ability to write basic SQL queries.

Desired Skills and Experience

- Familiarity with LLMs, MCP servers, and MCP connectors.
- Managing self-guided and assigned projects.
- Writing and maintaining scripts.
- Managing and configuring Microsoft 365 environments.
- Managing and configuring Linux environments.
- Managing and maintaining an ERP or other database system.
- Managing and maintaining a SQL-based database system.

Compensation

- $60,000 - $70,000 base salary, based on experience.
- This is a profit sharing bonus-eligible position.
- We publish the full range so you can see the growth potential in the role.

Benefits

- Health benefits (Traditional and HSA options), with dental and vision coverage.
- 401(k) plan with employer match.
- Flex PTO, plus company holidays, sick leave, bereavement leave, and 4 weeks of fully paid parental bonding leave.
- Short- term and long-term disability and life insurance.
- Wellness and tuition reimbursement.

Additional Details

- This is a hybrid position: 3 days per week at our Bridgman office, 2 days per week from home.
- Occasional evening and weekend work may be required as job duties demand.
- You must have authorization to work in the US and be located in the US.

Equal Opportunity Employer

B&L Information Systems is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment at B&L is based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations of the locations where we operate.

Americans with Disabilities Act (ADA)

B&L will provide reasonable accommodation during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at [email protected].

B&L Information Systems, LLC.uses E-Verify to confirm the identity and employment eligibility of all new hires.