IT Support Specialist

Position: IT Support Specialist

Company Overview:

Arena Staffing is a leading staffing agency that provides workforce solutions to various industries. We are currently seeking a highly skilled and motivated IT Support Specialist to join our team on a full-time, 1 year contract basis. As an IT Support Specialist, you will play a crucial role in providing technical support and resolving IT-related issues for our clients.

Responsibilities:

- Provide technical support to clients via phone, email, and in-person

- Troubleshoot and resolve hardware, software, and network issues

- Install and configure computer systems, peripherals, and software

- Monitor and maintain computer systems and networks

- Ensure data security and perform regular backups

- Set up and maintain user accounts and permissions

- Train staff on new technologies and software applications

- Collaborate with other team members to improve processes and procedures

- Keep up-to-date with the latest trends and advancements in technology

Requirements:

- Bachelor's degree in Computer Science, Information Technology or a related field

- Proven experience as an IT Support Specialist or similar role

- Strong knowledge of Windows and Mac operating systems

- Familiarity with networking concepts and troubleshooting

- Experience with Active Directory and Microsoft Office Suite

- Excellent problem-solving and communication skills

- Ability to work independently and in a team environment

- Strong time management and organizational skills

- Customer-oriented mindset and ability to provide exceptional customer service

Benefits:

- Competitive salary

- Health, dental, and vision insurance

- 401(k) retirement plan

- Paid time off and holidays

- Professional development opportunities

If you are a highly motivated and skilled IT professional looking for a challenging and rewarding opportunity, we encourage you to apply for the IT Support Specialist position at Arena Staffing. Join our dynamic team and help us provide top-notch IT support to our clients.