IT Systems Technician I Temp

Please note that this is a Temporary role for about 4-6 months or longer depending on business needs.

• Provide technical support for Tier 1 Tickets.


• Record, track, and document the help desk request problem solving process including actions taken through to the final resolution.


• Create documentation for staff for training purposes.


• Assist in AV setups as needed for meetings.


• Participates in special projects and performs other duties as assigned.


• Maintain physical inventory of IT hardware and software.


• Repair and replace broken equipment.


• Ensure physical security of all equipment.


• Support desktop hardware, software, and applications.


• Perform technology needs analysis.


• Coordinate Operating System image creations based on business, reflecting IT standards.


• Implement and support the computing infrastructure plan.


• Assist with technology planning through ongoing research.