Jiffy Lube Multicare Assistant Service Manager (Experience Required)

Jiffy Lube Multicare Assistant Service Manager 

Business Description 
Jiffy Lube is the largest quick lube chain in the nation with more than 2,000 franchised service centers throughout all 50 states. Jiffy Lube pioneered the fast oil change industry more than 35 years ago by providing oil changes & fluid maintenance services with NO APPOINTMENT NECESSARY. Today, with the addition of the Jiffy Lube Multicare division, many locations also offer almost every common repair service, from tune-ups, suspension & brake jobs to tires, wheel alignments & more. 

Qualifications 
The Assistant Service Manager position requires management or supervisory experience in a quick lube &/or an automotive repair shop. The ideal candidate will have strong leadership abilities with outstanding customer service skills as well as the ambition & drive to exceed the company’s & the customer’s expectations.

Responsibilities 
As an Assistant Service Manager you will work in a fast-paced service environment & will be responsible with the Manager for the centers overall success & profitability. The management team is hands-on & physically performs automotive services & preventative maintenance on a wide variety of vehicles while managing their technicians are following the service procedures.

Duties

Include but are not limited to: Working with the Manager to provide the highest quality of customer service, train, develop & manage technicians. Monitor daily staffing & business volume to keep labor within company guidelines. 

Administer company policies & procedures; maintain budgetary & financial goals to achieve the business plan and objectives. In addition, the Assistant Manager is responsible for quality control, maintaining daily goals & the center's clean & organized appearance. All company employees are required to complete the training courses through Jiffy Lube University for safety, service procedures & ongoing development. 

Requirements

• Previous service writing/ customer service advisor experience required. 


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  Previous Automotive experience preferred

  
  


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  Management Experience preferred

  
  


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  Knowledge of automotive POS systems preferred

  
  


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  Experience using All Data preferred

  
  


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  Excellent interpersonal & communication skills (written & oral)

  
  


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  Leadership skills with the ability to lead a high-performance team

  
  


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  Positive attitude, a strong work ethic, self motivated & a team player

  
  


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  Must be able to lift & move work-related items up to 50 pounds

  
  


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  Must be able to push, pull, lift, & bend at the knees & waist

  
  


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  Have a valid drivers license & authorized to work in the US

  
  

Compensation

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  We offer competitive pay, bonuses, & advancement opportunities

  
  


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  State of the art training & certification program recognized by the ASE

  
  


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  Paid ASE testing fees for passing A4 & A5 certifications

  
  


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  Flexible hours, great team spirit, personal & family discounting & much more.