Juvenile Probation Officer

This position is responsible for those requirements under TCA 37-1-105 along with case supervision, submission of monthly status reports to the State of Tennessee and facilitating/training juvenile probation classes. 

Department: Juvenile Court

Pay Grade: 90, Non-Exempt

Starting hourly rate: $28.52

Minimum Experience: Two (2) years of experience in criminal justice, law enforcement, or counseling case management experience preferred.

Minimum Education: Bachelor’ degree from an accredited college or university in Criminal justice, Sociology, Psychology, Social Work, or related area.

Certifications, Licenses: 

• Must have dependable transportation.

• A pre-employment criminal background check is required.

This position is responsible for those requirements under TCA 37-1-105 along with case supervision, submission of monthly status reports to the State of Tennessee and facilitating/training juvenile probation classes. 

GENERAL POSITION DUTIES AND RESPONSIBILITIES:

The following duties are normal for this position. However, they are not to be construed as exclusive or all–inclusive.  To perform this job successfully, an individual must be able to perform each duty satisfactorily.  Other duties may also be required or assigned.

• Supervises high risk caseload of juveniles placed on County probation.
• Coordinates clinical assessments for juveniles and arranges for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
• Completes CANS assessments on all juveniles assigned to the caseload. Ensures juvenile case plan is derived from assessment tool.
• Effectively communicates with other staff members, supervisors, and other agencies concerning events, activities, and policies related to the successful completion of juvenile probation.
• Facilitates foster care review board when required.
• Attends Court and makes recommendations for remedial action or initiates court action in response to noncompliance with terms of probation. 
• Administers drug and alcohol tests, including random drug screens of juveniles, to verify compliance with substance abuse treatment programs.
• Takes on-call duty which is 24/7 one week every 8-10 weeks.
• Inputs required data on the Quest data computer system from intakes and probation meetings.
• Attends and participates in all required in service and preservice training.
• Interacts in a positive manner with juvenile court team and other fellow employees to foster and maintain a harmonious working environment
• Teaches juvenile court classes.

• Other duties as assigned.

   

FISCAL RESPONSIBILITIES

This position has no fiscal responsibilities.

COUNTY ORGANIZATION DUTIES AND RESPONSIBILITIES:

• Represents the Department and County to other County staff and members of the public.
• Provides quality customer service to individuals needing directions or assistance.
• Demonstrates the organization’s Core Values and adherence to the Ethics policy. 

SUPERVISORY RELATIONSHIPS:

Works under close supervision but as the incumbent becomes more skilled in procedures and practice, supervision is more general. This position has no supervisory responsibilities but is expected to demonstrate leadership.

JOB QUALIFICATIONS – KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• State and County Laws and Regulations regarding Community Corrections and offender supervision.

• Court procedures and legal requirements for supervising the offenders.

• Legal requirements including privacy, resident rights, confidentiality, and non-discrimination.

• The County and Department’s operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations.

• Administrative policies and procedures of the County.  

• Current office practices and procedures.

• Computer software consistent for this position.

   

Skill in:

• Analyzing complex administrative information and issues, defining problems and evaluating alternatives, and recommending methods, procedures, and techniques for resolution of issues.

• Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.

• Applying judgment and discretion in resolving problems and interpreting policies and regulations.

Ability to:

• Perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.

• Establish and maintain accurate records of assigned activities and operations.

• Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations. 

• Perform mathematical calculations required of this position.

• Communicate clearly and concisely, both orally and in writing.

• Relate to clients in stressful or crisis situations.

• Think quickly, maintain self-control, and adapt to stressful situations.

• Analyze facts and to exercise sound judgment in arriving at conclusions.

• Maintain professionalism at all times.

• Establish and maintain effective working relationships with those contacted in the course of work.

• Maintain confidentiality and discretion regarding business-related files, reports, and conversations, within State and Federal statutes.

• Ability to work the allocated hours of the position and respond after hours as needed.

WORK ENVIRONMENT:

Work is performed in an office setting as well as clients' and service providers' homes, detention, treatment and residential facilities, schools, courts and work sites; and is mostly sedentary with periods of mobility and light physical activity. The noise level in the work environment is usually moderate. Level of responsibility subjects the incumbent to moderate stress due to interruptions. 

PHYSICAL AND MENTAL REQUIREMENTS/ACTIVITIES:

• This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching, or crawling and reaching with hands and arms.

• Specific vision abilities required by this job include close, distance and peripheral vision; depth perception; and the ability to adjust focus. Will spend a large amount of time viewing a computer screen.

• Vocal communication and normal hearing are required for expressing or exchanging ideas by means of the spoken word.

• Acceptable verbal and conversation skills to effectively communicate with others via the phone, at meetings and to greet and assist visitors.

• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.

• Use and normal maintenance of office machines, (copier, computer, printer, etc.).
• Frequent use of phone handset and repetitive use of hand & fingers to operate office equipment, use computer keyboard & computer mouse and to perform other office tasks.
• Frequent travel may involve exposure to inclement weather conditions, unsanitary conditions in homes, communicable illnesses and diseases and unsafe environments.
• May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions.

• Ability to recognize occupational hazards in work activities and take safety precautions. 

• Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.

The intent of this position description is to provide a representative summary of duties and responsibilities that will be required of positions given this title and is not a declaration of the specific duties and responsibilities of any particular position.  Employees may also be assigned job-related tasks other than those specifically presented in this description. 

Montgomery County is an Equal Opportunity Employer and complies with the requirements of the Civil Rights Act of 1966 (Section 1981) and 1964 (Title VI, VII,) Americans with Disabilities Act (ADA), Rehabilitation Act of 1973, Age Discrimination in Employment Act (ADEA), Equal Pay Act (EPA) and the Uniformed Services Employment and Re-employment Rights Act (USERRA).