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Supervisor – Merchandising (Small Format)  

Position Overview 

As a Supervisor of Merchandising, you will play a pivotal role in ensuring that our store is well-organized, visually appealing, and fully stocked with the products our customers love. Reporting directly to the Assistant Manager – Merchandising Lead, you will be responsible for overseeing various aspects of merchandising and customer service within the store. If you are passionate about merchandising and have a keen eye for detail, we invite you to join our team and help us create an exceptional shopping environment for our valued customers. 

Essential Duties and Responsibilities 

Leadership 

• Provide excellent representation of Kabelin Ace Hardware through fully embodying the company’s core values and what it means to be “The Helpful Place”. 
• Supervisors are held to a higher standard and always “Customer Ready.” Show up on time, actively find replacements in advance for shifts, and complete job responsibilities each day with accuracy and thoroughness. 
• Lead by example and maintain approachability for associates and customers. 
• Delegate responsibilities and tasks to teach and empower your associates. 
• Drive store sales to meet and exceed the Plan. 
• Share merchandising, cost control, or sales ideas with the Manager for follow-up. 
• Prepare and strive for future career advancement. 

Merchandising 

• Possess in-depth product knowledge and familiarity with store layout and product locations. 
• Support the Assistant Manager – Merchandising Lead in ensuring the Customer Coordinator role is executed according to best practices. 
• Train associates in customer service and merchandising best practices to enhance the overall shopping experience for our customers. 
• Manage all store services completed on the floor, including but not limited to pipe cutting, propane-related tasks, key cutting, key programming, etc. Ensure that associates are well-trained to perform these services. 
• Take ownership of the paint department, including training associates, driving add-on sales, and maintaining optimal inventory levels. 
• Coordinate merchandise resets throughout the store to create fresh and engaging shopping environments. 
• Uphold store cleanliness standards and efficiently organize facilities to provide a pleasant shopping environment. 
• Enhance the presentation of the front-of-store and awning areas. 
• Implement effective que presentation strategies to improve the customer experience. 
• Maintain store signage presentation, including brand and price signs, to ensure clarity and accuracy. 
• Execute and maintain End Caps, ensuring they are consistently set and well-stocked with relevant products. 
• Implement and oversee "Win the Month" promotions to drive sales and customer engagement. 
• Execute the sign kit, including setting ads on launch dates and ensuring key items are stocked. 
• Manage and maintain Power Aisles, from planning their layout to setting and restocking products. 
• Implement store product standards, with a focus on shelf-facing and presentation to create an inviting atmosphere. 
• Oversee closeout management, item change management, and the timely application of weekly price change labels. 
• Serve as the liaison to store support for direct vendor products, addressing damages and deficiencies promptly. 
• Actively promote and execute store and company-wide events and promotions, such as grilling events, product demo days, customer workshops, round-up donations, seasonal changes, and more. 
• Collaborate with our Marketing team to curate and create local content for our social media accounts, highlighting store changes, new associates, and other relevant updates. 

Compensation 

$13 - $15 / hour. This is a full-time position at 40 hours/week (some evenings & every other weekend required). 

Benefits 

• Health, Dental, and Vision Insurance 
• Paid Time Off & Holiday Pay (on certain holidays) 
• Retirement Plan with Company Match 
• Employee Discount 

Minimum Qualifications 

• High School or GED equivalent. 
• Possess a valid in-state driver’s license with an acceptable driving record. 
• Previous retail merchandising experience preferred. Hardware experience preferred. 
• Standing, walking, lifting (up to 40lbs) and climbing. 

***Job responsibilities may change based on the needs of the business. 

Acknowledgement: 

I have read this job description and fully understand the requirements set forth therein. I understand that this is to be used as a guide and that I will be responsible for performing other duties as assigned. I further understand that this job description does not constitute an employment contract with Kabelin Ace Hardware. 

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